Senior Account Director
vor 1 Woche
Job Number
Job Category Sales & Marketing
Location Frankfurt GSO, Frankfurter Strasse 10-14, Eschborn-Frankfurt, Hessen, Germany VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
The MICE Account Director, Global Sales Eschborn manages and/or provides dedicated support to a targeted portfolio of complex GSO accounts.
The position builds and maintains business relationships with key buying influences in order to achieve account market share goals across all Marriott Lodging brands.
The primary focus is on opportunities to increase preference and loyalty and improve the overall buying process by emphasizing an 'ease of doing business with Marriott.
In the role of MICE Account Director, Global Sales Eschborn, this position has direct accountability for sales activities within their assigned accounts.
BUSINESS CONTEXT
The role of the MICE Account Director, Global Sales Eschborn is to support the GSO vision and mission by leveraging Marriott's products and services as a team leader or team member within their assigned account portfolio.
By utilizing the processes of strategic account management and team-based sales,this position will be responsible for increasing Marriott's preference, loyalty and profitable share within their assigned accounts and contribute to overall GSO success through the direct sales efforts of Revenue Generation and Value Creation.
This position will be located in Eschborn, Germany.CANDIDATE PROFILE
Education and Experience Preferred
- 5+ years sales and marketing experience required.
- Total Account Management experience preferred.
- Hospitality sales experience preferred.
CORE WORK ACTIVITIES
Account Management
- Accurate qualification of potential accounts; requalification of existing accounts.
- Establishes and maintains complete and uptodate information on each account. This includes a thorough understanding of the account's needs, history,plans, issues, organizational structure, strategies, existingbusiness alliances and key competitors.
- Interprets financial statements,e.g., P&L statements, annual reports, as appropriate, to assist in the formulation of an "account" proposal.
- Maintains account information in SFA to ensure accurate and uptodate account reporting.
- Manages all resources within budgeted guidelines.
- Proactively develop goals and objectives to support the strategic account plan.
- Represents all brands of Marriott Lodging.
- Responsible for proactive account or segment sales.
- Supports data gathering, reporting & tracking functions.
- Identifies, develops, initiates and manages opportunities based on their fit with broader strategic account initiatives.
- Identifies key purchase points and decisionmakers that influence the "buy" decision.
- Networks account teams to maximize coverage of key contacts and revenue streams.
- Partners with HQ support for annual pricing process, requests for pricing (RFPs) and related maintenanceactivity.
- Relates customer needs to product capabilities.
- Routinely quantifies the business impact to both the customer and Marriott.
- Works with Revenue Management to support account strategy inmarket.
- Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction.
- Brings crossfunctional and crossbusiness knowledge to bear in developing business solutions.
- Delivers valueadded products and services to create long term customer loyalty.
- Establishes and maintains relationships with key buying influences by developing and delivering 'ease of doing business' solutions that create and provide unique value and positioning.
- Positions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or markeUregion activity.
- Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats
- Conducts informationoriented sessionsat each level of influence within the accountor customerbase in order to foster and maintain commitment to Marriott as a strategic supplier/partner.
- Counsels internal stakeholders on optimal negotiating stance.
- Delivers valueadded products and services to create long term customer preference and loyalty.
- Delivers on commitments to customers.
- Focuses on twoway communication to ensure winwin relationship is maintained.
- Proactively seeks feedback from customers using resources and tools of GSO.
- Uses knowledge of Marriott's operations, its markets and competitors to promote dialogue and enrich customer interactions.
- Assists people from diverse cultures and backgrounds to effectively contribute and succeed in the account team.
- Demonstrates benefits of total account management and teambased sales.
- Ensures that account sales strategies are communicated, implemented and upd
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