Global Accounts Director

Vor 7 Tagen

Frankfurt am Main, Hessen, Deutschland Radisson Hotel Group - Area Support Office - Sales Vollzeit

Wir, die Radisson Hotel Group, sind ein Teil von Jin Jiang International, der zweitgrößten Hotelkette der Welt Zu unserem Markenportfolio gehören Radisson Collection, Radisson Blu, Radisson, Radisson Red, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites und Prizeotel.


Das Team der Radisson Hotel Group, Area Support Office brennt dafür Moment Makers zu sein - das bedeutet, wir arbeiten täglich an unvergesslichen Momenten, sowohl für unsere Gäste als auch für unsere Mitarbeiter.

#WE DELIVER MEMORABLE MOMENTS EVERY DAY, EVERYWHERE, EVERY TIME
Bei uns stehst du als Mensch im Mittelpunkt mit all deinen Fähigkeiten und Talenten - und nicht dein Lebenslauf. Denn Charakter ist, wie er ist. Und was dir fachlich fehlen sollte, lernen wir zusammen. Versprochen #WE BELIEVE ANYTHING IS POSSIBLE

We are now looking for a
Global Accounts Director (M/F/d) to join our team here at Radisson Hotel Group

Based ideally in Frankfurt or across Germany.

Working from other EU countries could be considered as well as long as you are bi-lingual (fluent) in German and English.


The Global Accounts Director strategically drives all profitable revenue (MICE, Group & Transient, long-stays) and market share growth for RHG globally, through the focus on selected portfolio of strategic accounts and strategic industries/segments.

Leads the account portfolio to ensure that all opportunities (all brands) are optimized from, to and within the areas and theatres.


Your key tasks & responsibilities are:

  • Develop relationships with identified key international accounts within appropriate region/segment in order to drive all profitable revenue in MICE, Group, Transient and long-stays revenues and market share growth for the Radisson Hotel Group.
  • Act as an ambassador between hotels, areas, accounts becoming an acknowledged expert on the RHG international markets and customer issues within the territory to all RHG entities.
  • Develop deep knowledge of each account including it's locations, performances, pipeline, supplier management, strategical focus, KPI and vision of next 35 years
  • Create consultative selling approach to maximise commercial opportunity for Radisson Hotel Group.
  • Work alongside the 3rd Party Intermediaries (TMC-PCO) where appropriate to ensure account development is properly implemented at all levels including senior leadership (global, Theatre and national when applicable
  • Work alongside, communicate & coordinate with other Sales Team Members across Areas to deliver total Account planning.
  • Lead the creation and carrying over of strong dedicated global account plans including strategical goals, development activities based on account potential, differentiated by segment to be developed with a traceable ROI.
  • Lead negotiation and coordinate with relevant teams the creation of MSA (Master Service Agreement) for the given portfolio.
  • Be an ambassador and expert in the segments led (MICE, Transient & Long Stay) as well as the industries of which the portfolio is composed to deliver upon RHG's global strategy.
  • Be actively participating in shaping up the future of Global Account Management by engaging the accounts given to participate into different transformation projects, panel discussions or advisory boards for example

Your skills & experience

  • Confident and knowledgeable leader, persuasive and proactive, with a clear understanding on how to grow account portfolio.
  • Sound strategic ability with commercial awareness of transient and M&E with ability to lead execution of aligned plans to create and deliver the portfolio's strategy in alignment with the company's revenue growth
  • Possess analytical mindset and sound problemsolving capabilities to ensure progress and enhance business results.
  • Influential and collaborate with ability to involve and engage multiple stakeholders.
  • Act in a structured way, thorough and delivers on commitments, ability to make decisions to move forward, multitasking and can adapt quickly to meet objectives
  • Excellent German and English language skills

Your Benefits:

  • A permanent employment contract
  • Company car
  • 15% Bonus paymeny based on your annual gross salary
  • Group life and disability insurance
  • Flex working model with 2 days of mobile working per week
  • Team rates for you and your friends & family at all Radisson hotels
  • 30% discount on all food and drinks at all Radisson hotels
  • Lunch card with up to 50% discount on lunch at St Martin Tower
  • Free access to the inhouse gym
  • An extra day off around your birthday as a gift
  • Access to more than 20,000 online trainings in the inhouse Radisson Academy
  • A bonus payment and a real gold Yes I Can pin for every fifth year of service
  • Employee benefits portal with further discounts and lucrative regional special conditions
  • 550 net referral program bonus for every recruitment through your recommendation
  • Forbes magazine 3rd place in the ranking of "Best

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