Amazon Vendor Operations Specialist

Vor 7 Tagen

Hamburg, Hamburg, Deutschland Finc3 Commerce Vollzeit
Company Description

Finc3 is a group of high-end online marketing companies with over 150 employees that work in the areas of

  • E-Commerce and marketplace management (Finc3 Commerce)
  • B2B performance marketing (BizMut)
  • Analytics
- and CRM-consulting (Finc3 Marketing Services)


We pride ourselves in offering a fast-paced place to learn, a competitive salary, high-end tools to use and challenging problems to solve.


Finc3 Commerce - one of our companies with specialists in e-commerce, marketplace, and Amazon management - is currently looking for a motivated Amazon Vendor Operations Specialist (f/m/d) with the focus on helping first-party Amazon vendors and brands to increase the cost-efficiency of their business and processes with Amazon.

The position is located in Hamburg and can be occupied full
- or part-time.

Job Description:

What we want you to achieve

  • Become an expert on topics such as operational chargebacks, shortage & price claims, return policies, and terms & conditions, taking responsibility for your clients' projects
  • Identify hidden or unnecessary high costs and implement measures to improve business processes and reduce expenses
  • Build up and continuously develop relevant knowhow regarding Amazon vendor business processes and ecommerce operations in general, including finance and logisticsrelated processes
  • Act as a partner on eyelevel for your clients and educate them in the field of Amazon Vendor Financials
  • Provide monthly/biweekly chargeback updates and incentivize clients to improve their logístical performance
  • Continuously develop our consulting and service portfolio by considering new market and technology developments to ensure real valueadded for our customers

Qualifications:

What we want you to contribute

  • Knowledge and experience in the area of chargebacks and shortage claims, and ability to contribute to the analysis and reconciliation of Amazon's financial statements
  • Background in digital shelf operations, including tasks such as copy and visual content updates, A/B testing, and general catalogue management
  • 13 years of professional experience and expertise in ecommerce or account operations, preferably related to the Amazon vendor business
  • Strong affinity for numbers and attention to detail, enabling you to help us and our clients achieve the best possible results
  • Ability to take responsibility for your projects, demonstrate commitment, and prioritize tasks independently
  • Excellent written and verbal communication skills in English, and ideally in German
  • Ideally based in Hamburg, Germany. This position is onsite and not remoteonly
Additional Information

What we offer

  • A highly dynamic company that belongs to the leading agencies in Europe, especially for Amazon consulting and marketing
  • Interesting insights in several companies from traditional German and international brands to online pure players
  • Gaining a lot of responsibility for your own projects and great development opportunities
  • Encouragement of your individual career development based on the Gallup StrengthsFinder and an unlimited learning budget
  • A positive client relationship we do not only work at eye level internally, but also with all our clients
  • A zerobullshit attitude: we know what we are doing and strive to be thought leaders in our services
  • Diversity and inclusion are fostered in our company values and build our foundation for sustainable business success
  • A very positive and truly international working culture with more than 30 nationalities
  • Benefit from many company events, afterworks, getaways and internal support we enjoy working together and it shows
  • A competitive salary and a modern workplace right in the center of Hamburg
  • Flexible working hours and the possibility for remote work
  • Enjoy our yearly sunshine office abroad
  • Bike leasing
  • An attractive pension plan
  • HVV-ProfiTicket
  • Lunch allowance
  • And much more...

Find out what our colleagues appreciate the most about working at Finc3 at our kununu page
.
**You think this might be a good fit?

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