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Outreach Assistant

vor 4 Monaten


Berlin, Berlin, Deutschland IOM Internationale Organisation für Migration Vollzeit

SPECIAL VACANCY NOTICE

Position Title
:
Outreach Assistant


(Family Assistance Programme)

Duty Station
:
Berlin, Germany


Reference Code
:
SVN-DE


Classification
:
General Service Staff, Grade G4


Type of Appointment
:

Special Short-Term Contract:


9 Months until , possibility of extension

(40hrs/week with part-time options)

Estimated Start Date
:
As soon as possible


Closing Date :
*01 February 2023

Established in 1951, IOM is the leading inter-governmental organization in the field of
migration and works closely with governmental, intergovernmental and non-governmental
partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.

*_Context:

The IOM Family Assistance Programme (FAP) is funded by the German Federal Foreign
Office to facilitate the family reunification of vulnerable migrants who are compelled to leave
their country, with a person with protection status in Germany. The Family Assistance
Programme offers a regular migration pathway for migrants in vulnerable situations.
More information on the project can be found online: Family Assistance Programme (FAP) |
IOM Germany.

Under the overall guidance of the Chief of Mission, and under the direct supervision of the
Senior Project Assistant (FAP), the Outreach Assistant (FAP) accomplishes the following

duties:

_Core Functions / Responsibilities:
_


  • Provide beneficiaries with accurate information in a timely manner. This will include
distributing information sheets, the Integration Handbook and visa requirement checklists;
visa requirements or submission procedures;

  • Assist in providing inperson counselling relating to family reunification of families of
refugees and subsidiary protection holders to Germany;

  • Support outreach activities to recognized refugees and subsidiary protection holders to
answer questions and provide remote guidance on form filling, visa requirements and
general information;

  • Assist in reaching out to beneficiaries in countries where the project is not present in order
subsidiary protection holders and their families;

  • Data Capture: Maintain high degree of skill in using IOM internal software platforms, enter
required beneficiary data and activities;

  • Reporting: Maintain records of all activities and contact with principle applicants and report
these records periodically in a timely manner;

  • Assist in identifying Unaccompanied Minors (UAMs) and vulnerable migrants awaiting
family reunification and flag those to the FAP Team Leader;

  • Assist in developing and updating IOM web content relating to FAP;
  • Performs other duties as assigned by the immediate supervisor or the CoM.

_Required Qualifications and Experience_

Education

  • University degree in Political Science, Migration Studies, International Relations or a
related field from an accredited academic institution, with at least two years of relevant
professional experience, preferably in similar roles;OR

  • Completed High School degree from an accredited academic institution, with at least 4
years of relevant working experience, preferably in similar roles.
Experience and Skills

  • Practical experience of how to multitask, prioritize and work independently;
  • Knowledge of German institutions and German migration policies is an asset;
  • Demonstrated experience and knowledge on migration with a focus on Family
Reunification is an asset;

  • Previous work experience with national, regional or international public bodies would be
an advantage.

Languages
Fluency in English is required as well as proficiency in one of the following languages: Arabic,
Dari and Pashto.

Knowledge of another official IOM language is an advantage.

_Required Competencies_
The incumbent is expected to demonstrate the following values and competencies:
*Values

  • Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.

  • Integrity and transparency: maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.

  • Professionalism: demonstrates ability to work in a composed, competent and
committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators _level 1- Teamwork: develops and promotes effective collaboration within and across units to

achieve shared goals and optimize results.

  • Delivering results: produces and delivers quality results in a serviceoriented and
timely manner; is action oriented and committed to achieving agreed outcomes.

  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and
innovate.

  • Accountability: takes ownership for achieving the Organization's priorities and
assumes responsibility for own action and delegated work.

  • C