Specialist Cx

Reference ID: 40461

Are you interested in high-quality, natural, and tasty nutrition?

We are It's our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries.

We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand.

Close to dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team - together WE BRING IDEAS TO LIFE.

Your Role

• Implementation of all measures along the customer journey (paid, owned, shared, earned) from planning to introduction in relevant digital channels to conversion in order to meet KPIs.
• Further development of the corporate website to optimize customer experience and traffic generation
• Implementation of the technical and contentrelated SEO measures to increase the visibility and reach of the website
• Development and implementation of online marketing strategies to increase brand awareness and generate leads.
• Continuous tracking of relevant KPIs using appropriate analysis tools (e.g. Google Analytics) as well as interpretation and derivation of suitable measures
• You are responsible for the conception and control of multinational content on our digital channels in cooperation with the specialist departments
• You manage existing content with regard to topicality, CI, multilingualism and product ranges
• You work on new digital formats and their global implementation and use
• You work on interdisciplinary projects and contribute your expertise
• Creation of presentations, statistics and reports

Your Profile

• Completed university studies relevant to the job
• Several years of professional experience in project management of digital platforms, in the field of web content management and search engine marketing
• You are committed, communicative and responsible and proactively contribute ideas
• You are characterized by high quality standards and a pronounced handson mentality
• You are a team player and enjoy managing and implementing digital projects
• You have very good knowledge of English and are fluent in German
• You are characterized by a quick comprehension as well as an independent and structured way of working
• Experience in a global matrix organization is a plus

Your Benefits

• Culture: Friendly and informal atmosphere, familyowned company, flat hierarchies, short communication channels, and helpful colleagues
• Impact: You are an integral part of our business success and make an important contribution to the future of nutrition
• Empowerment: You can fully unleash your potential and have the opportunity to take on responsibilities
• Digitalization: We maintain excellent partnerships with marketleading innovators, allowing you to access and work with stateoftheart technologies
• Anniversary and special payments
• Employee referral bonuses
• Additional benefits: Christmas and summer parties, financial benefits, and online shop discounts (e.g., IT leasing, mobile phone contracts, shopping, and travel discounts, etc.)

Equal opportunities for all

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

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