Customer Success Manager
vor 2 Wochen
Customer Success Manager at Cardino
If you are passionate about e-mobility and providing top-notch customer experiences, and you want to grow alongside a diverse and vibrant team with a strong track record, then this opportunity is for you
About Cardino:
Cardino is a fresh German startup founded in 2022, disrupting the used EV market. Our goal is to simplify the buying and selling process of pre-owned electric vehicles, not only boosting commerce but also driving the shift towards sustainable energy. Our stellar team originates from Berlin's startup ecosystem, with backgrounds at renowned companies like McKinsey, Rocket Internet, Razor Group, Cosuno, Delivery Hero, and Enpal.
- Overseeing the entire customer journey to ensure a smooth experience on our platform.
- Acting as the main contact point for seller inquiries, online and over the phone.
- Managing communication channels efficiently for prompt responses and issue resolution.
- Leading negotiations for favorable outcomes.
- Collaborating with other departments to enhance customer experience.
- Handling post-sales processes, including documentation and contracts.
- Analyzing interactions with sellers to drive service improvements.
- Native German speaker with fluent English skills.
- Prior experience in customer success, account management, sales, or similar roles.
- Relevant educational background.
- Strong problem-solving skills, attentive listening, and a proactive approach.
- Passionate about e-mobility and eager to be part of the transformation.
- Accelerate your career with Cardino, a rapidly growing startup backed by leading venture capital.
- Contribute to the evolution of the EV industry at the intersection of Sustainability and Mobility.
- Enjoy flexible work schedules for better work-life balance.
- Access top-notch training and growth opportunities.
- Competitive salary and comprehensive benefits.
- Work in the lively city of Berlin with remote work options.
- Opportunities for career growth and increased responsibilities with Cardino's expansion.
If you're not a perfect match for all requirements, we still encourage you to apply. We welcome ambitious individuals who share our vision to push the e-mobility revolution forward.
Cardino is committed to fostering a diverse and inclusive environment where all individuals can thrive. We invite applications from people of all backgrounds, identities, and abilities.
About Cardino:
Cardino is a tech startup based in Berlin, reshaping the European used electric vehicle market. Our platform connects EV sellers with dealerships using tailored tools for EV transactions, focusing on simplicity, efficiency, and sustainability. Be part of our mission to drive towards a greener, more efficient future in the EV industry.
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