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Sales Assistant Customer Service

vor 3 Monaten


Karlsruhe, Baden-Württemberg, Deutschland Romaco Holding GmbH Vollzeit
Romaco ist ein weltweit führender Anbieter von Verfahrens
- und Verpackungstechnik für pharmazeutische Feststoffe wie Pulver, Granulate, Tabletten und Kapseln. Am Standort Karlsruhe sind etwa 250 Mitarbeiter beschäftigt. Hier entwickeln, fertigen, montieren und vermarkten wir hoch automatisierte Produktions
- und Verpackungsanlagen.

Zur Verstärkung unseres Teams Aftersales & Service suchen wir zum nächstmöglichen Zeitpunkt einen qualifizierten und engagierten Sales Assistant Customer Service (m/w/d).

**Die Aufgaben**:

- Aktive Unterstützung des Vertriebsaußendienst Customer Service
- Bearbeitung von Anfragen und Erstellung von Angeboten
- Abklärung technischer und kaufmännischer Anforderungen in enger Zusammenarbeit mit unseren Sales Managern Customer Service und den Sales und Service Centers und Agenten
- Abwicklung und Monitoring von Kundenaufträgen in enger Zusammenarbeit mit dem Projektleiter Customer Service
- Pflege von Kundenstammdaten in ERP und CRM
- Proaktives Vermarkten von Customer Service Leistungen
- Mitarbeit bei Kundenreklamationen, Gewährleistungs
- und Kulanzabwicklungen
- Kontinuierliche Verbesserung im Aufgabenfeld und an dessen Schnittstellen

**Ihr Profil**:

- Erfolgreiche abgeschlossene kaufmännische Ausbildung
- Kommunikationsfähigkeit sowie dienstleistungsorientierte Grundhaltung
- Fähigkeit Kunden zu begeistern
- Zuverlässigkeit, Verantwortungsbewusstsein und Teamfähigkeit
- Sorgfältig, strukturierte und eigenverantwortliche Arbeitsweise
- Sicherer Umgang mit den gängigen Microsoft Office-Produkten
- Sehr gute Deuts
- und Englischkenntnisse, weitere Fremdsprachen von Vorteil

**Unser Angebot**:
Wir bieten Ihnen einen zukunftssicheren, unbefristeten Arbeitsplatz mit
- 30 Tage Urlaub
- Sonderzahlungen wie Urlaubs
- und Weihnachtsgeld und Vermögenswirksame Leistungen
- Betrieblicher Altersvorsorge
- Vergünstigtem Kantinenessen
- Kostenloser Parkmöglichkeit

Standort

Am Heegwald 11, 76227 Karlsruhe, Deutschland
Arbeitsverhältnis

Vollzeit
- Unsere Arbeitgeberleistungen

**JobRad** - Sie wählen ein JobRad nach Ihren Wünschen. Wir leasen für Sie das JobRad. Sie fahren es, wann immer Sie wollen: zur Arbeit, im Alltag, in den Ferien oder beim Sport. Die monatlichen Raten werden automatisch von Ihrem Gehalt abgezogen. Dank steuerlicher Förderung sparen Sie bis zu 40 % gegenüber dem klassischen Kauf.

**Kantine** - Machen Sie mit Ihren Kollegen Mittag in unserer eigenen Kantine (standortabhängig)

**Flexible Arbeitszeiten + Gleitzeitmodelle**

**Informieren Sie sich über unsere Arbeitgeberleistungen**
- Green steps

Sustainability - Romaco takes green steps...
Bis zum Jahr 2030 wollen wir komplett CO2-neutral sein. Unser neustes Projekt: an jedem Standort ein Bienenvolk.