Working Student: Customer Service Document

vor 2 Wochen


BerlinKreuzberg, Berlin, Deutschland Raisin GmbH Vollzeit

Your Responsibilities:


You are a highly motivated, communicative, committed and innovative team player to whom the values of maximum transparency, honesty and team spirit mean as much as they do to us - then come on board and join us on our exciting journey in one of the fastest growing fintechs in Europe.

Our team of international, highly qualified specialists is looking forward to welcoming you in a challenging but appreciative work environment.


  • With your organizational skills, you will support our team in various customer support tasks
  • With your communication skills, you will process written customer inquiries independently
  • You will be involved in various projects and support the team in daytoday operations
  • Together with our team you will work on the continuous development and optimization of our service offering.
  • Your participation in the process design of workflows is desired
  • You will learn all relevant tasks in a collegial and appreciative environment

Your Profile:

  • You are properly enrolled and have the desire to gain work experience on the side
  • You are responsible and proactive and above all serviceoriented: Nothing is more important to you than the satisfaction of the customer. You can be relied on you are reliable, conscientious and meticulous in your work, because you are not only an organizational but also a multitasking talent and can quickly adapt to new situations.
  • Good IT skills (especially Office 365), fluent English skills as well as very good spelling and grammar are a prerequisite
  • You are available between 15 and 20 hours per week and are flexible to work between Monday and Friday by arrangement
  • You live in Berlin or Hamburg (and surrounding area)

Join our mission, join our team - and grow with us:

At Raisin we look out for each other and one of our top priorities is to create an open and friendly atmosphere where everyone feels welcome and comfortable.

Our culture is primarily shaped by our dedicated team, which now includes more than 40 different nationalities.

You'll find us in our modern and openly designed main office in the trendy Kreuzberg district overlooking the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of the Raisin team in Berlin you will benefit from

  • A personal training budget of 350 € and one training day per year
  • An online German course for beginners
  • Always hungry? Snacks, daily fresh fruit and drinks are available for you in the office around the clock
  • Flexible working hours, home office and 20 days vacation per year
  • Discover more than 50+ different sports with

Urban Sports Club:
we subsidize your membership with over 20 € per month


Experience our annual retreats to exciting European cities and other (online) team events such as Lunch & Learn, Tech Lunch, Female Empowerment Forum, CEO Talks and our annual summer and Christmas party.


About us:


We are Raisin, a dynamic and fast-growing fintech company that is a trailblazer for open banking in the savings and investments space.


As one of the most successful European fintech companies, we build award-winning marketplaces to help customers gain better access to competitive savings, investment, and pension products.

Combined, our brands Raisin, WeltSparen, SaveBetter and Zinspilot, serve over half a million direct customers from over thirty European markets and the U.S.


Additionally, we partner with more than 400 banks and financial services providers to help them source stable and secure deposit funding and also enable them to offer third-party products to their customers.


We are backed by renowned international investors such as Deutsche Bank, Goldman Sachs, Greycroft, Headline/e.ventures, Index Ventures, Kinnevik, PayPal Ventures, Thrive Capital, Top Tier Capital Partners, Ribbit Capital, and Vitruvian Partners, as well as Peter Thiel.

We are headquartered in Berlin, and also have offices in Frankfurt, Hamburg, Munich, London, Madrid, Manchester and New York.

  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity._


  • Berlin, Berlin, Deutschland Babbel Vollzeit

    We are looking for a Working Student Customer Service for our Customer Service team in the heart of buzzing Berlin Babbel is a dynamic and rapidly growing company that not only prides itself on providing excellent language learning products, but also great customer service In order to keep up with the demands of our daily growing customer base from all...

  • Working Student HR

    vor 16 Minuten


    Berlin, Berlin, Deutschland KWS SAAT SE & Co. KGaA Vollzeit

    Field of Work: Human Resources Location: Berlin, BE, DE Legal Entity: KWS Berlin GmbH (0017) Contract Type: Temporary Job ID: 14515 , we are looking for a Working Student HR (m/f/d) with 20 hours/week . If you are interested in learning new things, working independently and service-oriented and if you have already demonstrated that you are...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland Aklamio Vollzeit

    As a working student, you will support the Customer Support team with many of the day-to-day tasks.WE OFFER Challenge: an international and fastgrowing company that develops with you Flexibility: home office policy and flexible working hours Balance: 24 days of vacation Up to 20 hours/week of workingYOUR MISSION You will be a crucial part of our Customer...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland zeotap Vollzeit

    About the companyZeotap is the next-generation Customer Data Platform. It empowers brands to unify, enhance and activate customer data in a cookieless future, all while putting consumer privacy and compliance front and centre. Recognised by Gartner as a "Cool Vendor", Zeotap works with over 80 of the world's top 100 brands, including Audi, Unilever and...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland Moody's Vollzeit

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.In your role as working student, you will:Partner with stakeholders across business units (ex: QA, product, customer success, developers) to support the launch of our GenAI feature. Use your real estate knowledge to test, validate and train the AI tool on...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland Prime Force Vollzeit

    Working StudentWhat awaits you:You want to successfully realize exciting projects in an international environment.You love to think around corners and search for new solutions.You feel comfortable in agile teams and surrounded by the most modern tech stack.We look forward to:Strong customer orientation, sociability and communication skillsHighly passionate...


  • Berlin, Berlin, Deutschland KWS SAAT SE Vollzeit

    As part of the ONEGLOBE initiative, we are looking for a Working Student Service and Contact Management (m/f/d) in the field of Communication and Customer Experience for our Global Transaction Center (GTC) at KWS Berlin GmbH in Berlin . This position is temporary and part-time . Your Tasks As part of our team, you will be involved in the...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland MAPEGY GmbH Vollzeit

    About the role:You are in the mids/end of your studies and you're looking for a job as a working student? We can offer you a position as a Customer Support working student, (20h/week). You will contribute to the continuous improvement of our products and will help us provide an outstanding customer experience. You will be in contact with our users and, as...


  • Berlin, Berlin, Deutschland BASF SE Vollzeit

    At BASF Hub Berlin, we are passionate about creating high-quality HR services for the future. With deep expertise, we support our partners, offer consulting, and deliver service out of one hand: from Learning, Payroll, Personnel Administration, and Inquiry. Today, with connecting diversity and digitalization, we enter the next stage of service delivery. Be...


  • Berlin-Kreuzberg, Berlin, Deutschland Veridos GmbH Vollzeit

    We make identities more secure every day.Marketing Working Student (M/F/d)Location:BerlinStellen-ID:23645Business Sector:Veridos GmbHVeridos handles innovative, large-scale projects every day. Whether it's transferring 40,000 handwritten pages to a centralized population register, establishing a nationwide IT and data capture infrastructure, or issuing a...


  • Berlin, Berlin, Deutschland KoRo Vollzeit

    Your tasks You speak excellent Dutch and would love to represent KoRo on the Dutch market with a smile on your face? Then we have the perfect working student position (ca.15 h/week) for you As a customer care representative, you will ensure that our customers are always helped as best as possible and treated in the nicest way. If solving problems and...

  • Working Student

    vor 4 Wochen


    Berlin, Berlin, Deutschland Moody's Vollzeit

    Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.At...


  • Berlin, Berlin, Deutschland 150 Minuten GmbH Vollzeit

    Join two experienced founders and an outstanding early-stage team in Berlin and help build an exceptional and mission-driven startup: 150 Minuten is building the online fitness and health solution for older adults. We motivate our users to enjoy life in a healthy and unrestricted way through regular exercise and healthy habits. We support our users to...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland Audible Vollzeit

    ABOUT THIS ROLE Based in Berlin, Audible GmbH is looking for an enthusiastic working student Content Engagement to support our mission to enrich the lives of our customers with captivating entertainment and educational experiences. In this position, you will work closely with the content engagement manager, as well as marketing, content and design teams, to...


  • Berlin, Berlin, Deutschland Mercedes-Benz Bank Service Center GmbH Vollzeit

    Aufgaben:MBBSCWe put Mercedes-Benz vehicles on the road - with passion and commitmentAs a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our...


  • Berlin, Berlin, Deutschland STRATO Customer Service GmbH Vollzeit

    Dein Verantwortungsbereich: Als Trainer*in hältst Du Schulungen für die Kolleg*innen in unserem Customer Service mit dem Ziel, die Servicekompetenz immer auf einem hohen Level zu halten. Dein Schwerpunkt liegt dabei in der Durchführung von technischen Trainings. Spaß bei der Arbeit wird bei uns groß geschrieben: Wir sind ein kleines Team von...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland SAP Vollzeit

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Berlin, Berlin, Deutschland elvah Vollzeit

    Who we areThe future is our motivation. We design and develop products and services that enable a smooth and seamless transition to more sustainable and greener energy. We offer scoring and smart suggestions to find functioning charging stations, charging solutions tailored to specific needs, clear dashboards, reliable POI data, and much more. Thanks to an...

  • Working Student

    vor 1 Woche


    Berlin, Berlin, Deutschland SAP Vollzeit

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Working Student

    vor 2 Wochen


    Berlin, Berlin, Deutschland SAP Vollzeit

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...