Community Management and Customer Support Intern
vor 2 Wochen
As a Community Management and Customer Support Intern, you will play a crucial role in promoting our flagship product, Token Tool, and providing excellent support to our users.
This is a unique opportunity to gain hands-on experience in the fast-growing web3 ecosystem and contribute to the advancement of tokenization technology.
Responsibilities
- Engage with Bitbond's community across various online channels to foster discussions and provide product related guidance
- Find and engage with relevant web3 and DeFi communities
- Assist in creating and implementing community engagement strategies
- Monitor and manage community interactions to maintain a positive atmosphere
- Collaborate with the marketing team to create informative content about Bitbond Token Tool
- Support users by addressing inquiries and troubleshooting product issues
- Gather user feedback and communicate it to relevant teams for product improvement
- Stay uptodate with industry trends and best practices
Requirements:
You are
- Studying business, marketing, finance or similar fields
- Solid understanding of blockchain, crypto, DeFi and the web3 ecosystem
- Knowledge of blockchain technologies such as smart contracts and wallets
- Excellent communication and problemsolving skills
- Selfmotivated and able to work independently and as part of a team
- Good organizational skills and attention to detail
- Proficient in English
- Ideally based in Berlin
We offer
- Professional Development: Expand your knowledge in the blockchain industry with guidance from experienced professionals
- Handson Experience: Gain practical experience in community management and customer support
- Exposure to Cutting-
Edge Technology:
Work with the latest advancements in the web3 ecosystem
- Collaborative and
Inclusive Work Environment:
Join a supportive and inclusive culture of continuous learning
- Flexible Work Arrangements: Enjoy remote work flexibility and a healthy worklife balance
- Competitive Compensation: Receive competitive compensation based on your skills and contributions
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