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Customer Service Agent
vor 3 Monaten
- Description/Tasks:
In Ihren Tätigkeitsbereich fallen dabei unter anderem die folgenden Aufgaben:
- Bearbeitung von Handlings
- und Buchungsanfragen
- Vor
- und Nachbereitung des Tagesflugplans
- Einholung und Überwachung von Slots und Flugplanzeiten
- Koordinierung der Abfertigungsdienstleistungen
- Durchführung von Passagier
- und Crewfahrten
- Gästebetreuung
- Management des Airport CDM Verfahrens
- Aufrechterhaltung unseres Sicherheits-Management-Systems
Darüber hinaus tragen Sie als aktiver Bestandteil unseres Qualitäts
- und-Sicherheitsmanagements rund um die Uhr zur Gewährleistung und Verbesserung unserer hohen Standards bei.
- Qualification/Experience:
Anforderungsprofil
- Abgeschlossene Berufsausbildung von Vorteil
- Freundlicher und dienstleistungsorientierter Auftritt
- Bereitschaft zur Arbeit im Schichtdienst auch an Sonn
- und Feiertagen
(Frühdienst ab 05:30 Uhr / Spätdienst bis 23:00 Uhr)
- Erste Berufserfahrungen im Luftfahrtbereich von Vorteil
- Gute Deutsch
- und Englischkenntnisse in Wort und Schrift
- Sicherer Umgang mit Microsoft Office (Outlook, Excel, Word)
- Besitz eines gültigen PKW-Führerscheins
- Gültige Sicherheitsüberprüfung und Erfahrung am Flughafen DUS von Vorteil
**Was wir Ihnen bieten**:
- Vollzeitstelle
- Feiertags-, Wochenend
- und Nachtzuschläge
- Bezahlte Überstunden
- Mitarbeiterparkplätze
- Arbeitskleidung inkl. Reinigung
- Mitarbeiterevents
- Einkaufsvorteile am Flughafen Düsseldorf
Art der Beschäftigung
- Vollzeit
- Zeitraum der Beschäftigung:
- Ab sofort - befristet auf 12 Monate
- Jet Aviation AG
- Ms Claudia de Sa
- Regional Director Human Resources