Associate Business

vor 1 Woche


Starnberg, Deutschland Aenova Holding GmbH - Aenova Group Vollzeit

CRM & Process Development Expert (f/m/d)
Would you like to contribute significantly to patient well-being? Take charge of shaping and refining the CRM system to meet business requirements.

  • Lead the development and implementation of streamlined CRM processes for smooth customer interactions and data management.
  • Create training programs for Sales, Business Management, and Customer Service teams that align with business objectives.
  • Establish and oversee dashboards in the system to monitor relevant KPIs.
  • Responsible for data maintenance and cleanup.
  • Requirements: Bachelor's degree in Business Administration, Computer Science, or a related field. Minimum 5 years of experience in CRM and process development, preferably emphasizing exceptional customer experience. Experience with CRM system implementation, customization, and integration.

Key Skills: Excellent analytical, problem-solving, and project management abilities, paired with effective communication and interpersonal skills for collaborating with diverse teams. Learn more about our corporate benefits during a one-on-one discussion.



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