Associate Business
vor 1 Woche
CRM & Process Development Expert (f/m/d)
Would you like to contribute significantly to patient well-being? Take charge of shaping and refining the CRM system to meet business requirements.
- Lead the development and implementation of streamlined CRM processes for smooth customer interactions and data management.
- Create training programs for Sales, Business Management, and Customer Service teams that align with business objectives.
- Establish and oversee dashboards in the system to monitor relevant KPIs.
- Responsible for data maintenance and cleanup.
- Requirements: Bachelor's degree in Business Administration, Computer Science, or a related field. Minimum 5 years of experience in CRM and process development, preferably emphasizing exceptional customer experience. Experience with CRM system implementation, customization, and integration.
Key Skills: Excellent analytical, problem-solving, and project management abilities, paired with effective communication and interpersonal skills for collaborating with diverse teams. Learn more about our corporate benefits during a one-on-one discussion.
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