Concessions Senior Program Mgr
vor 2 Wochen
EU Ops Concessions is seeking a Senior Program Manager who will be part of a new team that is defining and building innovative products and service capabilities to reduce operational defects. The person in this position will focus on the network-wide topic of undelivered shipments and have unique possibility to support the development of the entire new program to make sure products safely return to Amazon. Come join the team and help us make history
EU Ops Concessions is overseeing E2E Ops Controllable Concessions, Undeliverables and Unreturned for EU AFN network. The team runs EU-wide initiatives, which aim for Customer Experience improvement by recognizing, analyzing and fixing operational defects in First (FCs), Middle (ATS), Last-mile (Carriers and AMZL) and Transportation network. The products developed by the team are roll-outed across EU AFN Network. As our tools have already become the standard in EU, some of them have been already adopted by WW stakeholders. In 2023 Unreturned Concessions were recognized as strategic initiative aiming for 10% YoY improvement in 2024. To speed up defect reduction in 2025 Concessions team secured resources to broaden the program for ensuring that not delivered shipments are returning to the Amazon allowing further reselling. Joining the team you will develop new solutions that will be used in daily operations in the EU network, solving complex business needs in unexplored area. You will be responsible for building and managing the E2E Program of Undelivered Unreturned Concessions.
To be successful in this position, you need to be comfortable working across the entire business, and be exposed to a wide range of functions from Operations, Finance, Technology, and Change management. The successful candidate will be able to work with minimal instruction and oversight, manage multiple tasks and support projects simultaneously. Maintaining your relationships with the customers in operations and within the team, while owning deliverables end-to-end is expected. Critical to the success of this role is your ability to work with big data, develop think big initiatives, communicate findings in a clear and compelling way and work effectively as part of the team, raising the bar and insisting on high standard.
The role can be based in: LUX (Luxembourg), LHR (London), LIN (Milan), , MUC (Munich) or MAD (Madrid).
- Create innovative solutions using data and research to address wider challenges in your organisation
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
- Enhance operational performance on every programme in partnership with your stakeholders
As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you
- Advanced or masters degree
- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
- Relevant experience working in a supply chain, logistics, or operations environment
- Experience in conceptualizing and implementing operational or supply-chain management improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
-
Concessions Senior Program Mgr
vor 2 Wochen
Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitEU Ops Concessions is seeking a Senior Program Manager who will be part of a new team that is defining and building innovative products and service capabilities to reduce operational defects. The person in this position will focus on the network-wide topic of undelivered shipments and have unique possibility to support the development of the entire new...
-
Senior Project
vor 2 Wochen
Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitEU Ops Concessions is seeking a Senior Program Manager who will be part of a new team that is defining and building innovative products and service capabilities to reduce operational defects. The person in this position will focus on the network-wide topic of undelivered shipments and have unique possibility to support the development of the entire new...
-
Senior Program Manager, Network Excellence
vor 2 Monaten
Munich, Bayern, Deutschland Amazon TA VollzeitThe EU ATS Network Operations (NetOps) team is looking for Senior Program Manager, Network Excellence. In this role, you will be part of the central Network Operations team in ATS with close interaction to our ATS Supply Chain teams, operational Sort Center teams and global tech stakeholders. As Senior Program Manager, Network Excellence, you will be working...
-
Global Senior Program Manager
vor 2 Wochen
Munich, Bayern, Deutschland Amazon Deutschland Transport GmbH VollzeitSenior Program Manager, Global Benchmarking Standards Audit (GBSA) We are seeking a seasoned Field/Audit team member to support our International Discovery Program in bridging the gap between high-performing delivery stations and under-performing sites across various regions. Your responsibilities will encompass a broad range of functions, including...
-
Global Senior Program Manager
vor 2 Wochen
Munich, Bayern, Deutschland Amazon TA VollzeitWe are seeking a seasoned Field/Audit team member to support our International Discovery Program in bridging the gap between high-performing delivery stations and under-performing sites across various regions. Your responsibilities will encompass a broad range of functions, including overseeing and coordination of the deep dive site visit events, performing...
-
Munich, Bayern, Deutschland designface GmbH VollzeitSenior Program Risk Manager in aerospace or automotive environment (f/m/d) at designface GmbH | softgardenView job here Senior Program Risk Manager in aerospace or automotive environment (f/m/d)Full Time 81247 Munich, Germany With Professional Experience 6/6/24 Our client is a well known, international eVTOL Startup.LOCATION: Working on-site is...
-
Program Director
vor 2 Wochen
Munich, Bayern, Deutschland Celonis VollzeitWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team:Corporate Engagement & Programs is a strategic team within the...
-
Program Director
vor 2 Wochen
Munich, Bayern, Deutschland Celonis VollzeitWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team:Corporate Engagement & Programs is a strategic team within the...
-
Munich, Bayern, Deutschland Amazon TA VollzeitField/Audit Team Member We are looking for an experienced Field/Audit team member to join our dynamic team supporting the International Discovery Program. In this role, you will play a crucial part in closing the gap between high-performing delivery stations and underperforming sites in different regions. The ideal candidate will leverage their operational...
-
Sde Ii
vor 2 Wochen
Munich, Bayern, Deutschland Amazon Support Services Germany GmbH VollzeitExperience (non-internship) in professional software development Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Experience programming with at least one modern language such as Java, C++, or C# including objectoriented design Experience with full software development life cycle, including coding...
-
Senior Expert Export Control Programs
vor 2 Wochen
Munich, Bayern, Deutschland Infineon Technologies VollzeitAre you good in translating complex regulatory language into executable processes? Do you like to compare technical details with the latest control lists? You enjoy advising departments on the topic of export control and implementing the new policy developments and processes? Then we have a great opportunity for you as Senior Expert Export Control Programs...
-
Program Manager- Automotive
vor 4 Wochen
Munich, Bayern, Deutschland Rise Technical Recruitment Ltd VollzeitProgram Manager- AutomotiveMunich (Hybrid)Salary discussed upon application + bonus + HolidayExcellent opportunity for a Senior Program Manager within the Automotive industry, who is passionate about working with many different clients and providing specialized consulting services in software development.The company is a leading international company with...
-
Program Manager- Automotive
vor 1 Monat
Munich, Bayern, Deutschland Rise Technical Recruitment Ltd VollzeitProgram Manager- AutomotiveMunich (Hybrid)Salary discussed upon application + bonus + HolidayExcellent opportunity for a Senior Program Manager within the Automotive industry, who is passionate about working with many different clients and providing specialized consulting services in software development.The company is a leading international company with...
-
Program Manager- Automotive
vor 2 Wochen
Munich, Bayern, Deutschland Rise Technical Recruitment Ltd VollzeitProgram Manager- AutomotiveMunich (Hybrid)Salary discussed upon application + bonus + HolidayExcellent opportunity for a Senior Program Manager within the Automotive industry, who is passionate about working with many different clients and providing specialized consulting services in software development.The company is a leading international company with...
-
Program Manager
vor 2 Wochen
Munich, Bayern, Deutschland dentsu VollzeitCompany Description We Dream. We Do. We Deliver. Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle...
-
Munich, Bayern, Deutschland Amazon Deutschland Transport GmbH VollzeitWe are seeking a seasoned Field/Audit team member to support our International Discovery Program in bridging the gap between high-performing delivery stations and under-performing sites across various regions. The ideal candidate will apply extensive operational knowledge and sound business judgment to conduct a deep dive in collaboration with other...
-
Corporate Military Program
vor 2 Wochen
Munich, Bayern, Deutschland Amazon CS Germany SE and Co KG - P10 Vollzeit*Please note that applications are for our September in-take in 2024*Amazon is excited to offer military service leavers the opportunity to launch into big careers with limitless possibilities. Studies show that veterans leave their first post-transition jobs at higher rates than their civilian counterparts. As such, searching for that post-transition role...
-
Global Senior Program Manager
vor 2 Wochen
Munich, Bayern, Deutschland Amazon TA VollzeitWe are seeking a seasoned Field/Audit team member to support our International Discovery Program in bridging the gap between high-performing delivery stations and under-performing sites across various regions. Your responsibilities will encompass a broad range of functions, including overseeing and coordination of the deep dive site visit events, performing...
-
Program Manager – Digital Transformation Projects
vor 2 Wochen
Munich, Bayern, Deutschland ZEISS Gruppe VollzeitlocationsMünchenFull timeposted onPosted 30+ Days Agojob requisition idJR_1031024Your RoleAbout us At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We are developing digital solutions jointly with the ZEISS business units and accelerating innovation that delivers a future...
-
Program Manager – Digital Transformation Projects
vor 3 Wochen
Munich, Bayern, Deutschland ZEISS Gruppe VollzeitlocationsMünchenFull timeposted onPosted 30+ Days Agojob requisition idJR_1031024Your RoleAbout us At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We are developing digital solutions jointly with the ZEISS business units and accelerating innovation that delivers a future...
