Technical Account Manager

vor 1 Woche

München, Deutschland Holidu Vollzeit
Technical Account Manager (f/m/d)Munich, GermanyShare job

Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to make the booking and hosting of holiday homes free of doubt and full of joy. We help hosts to manage their vacation rental with ease and guests to find the perfect holiday home they truly enjoy. Our team of more than 600 colleagues from 60+ nations shares a passion for modern technologies, an ambition for constant improvement and the drive to bring the best experience to more than 40k hosts and 100 million website users each year. You want to achieve amazing milestones with us? Then pack your bag, hop on board and get ready for take off

Your future team

The Partner Homes department is a highly international team covering the whole value chain from partner acquisition to onboarding and optimization. 

As part of the department, the Technical Account Management team is supporting the process of integrating partners into our platform and is bridging the gap between the business and tech world. 

Together with other Product Managers and other Technical Account Managers, you will provide the best experience for our colleagues, partners and travelers.

Your role in this journey

  • Manage technical integrations of new and existing partners through either their API or our own API.

  • Help provide technical support to our partners before, during, and after their integrations.

  • Find, validate and resolve errors related to provider data.

  • Contribute to increased data quality and performance of Holidu's partner inventory.

  • Use our different internal and externals tools, e.g. IntelliJ, MongoDB, Kibana, JIRA, Confluence to manage projects and investigate incidents.

  • Manage integrations and optimizations of new partners or features by connecting business requirements with technical implementation.

  • Focus on our core market in Germany, partnering with some of our biggest clients.

Your backpack is filled with

  • Near native German skills and fluent English.

  • Experience as a technical account manager, QA manager, or developer.

  • Experience working with API integrations (ie. JSON, XML).

  • Love and great understanding of technology and system integrations.

  • High attention to detail and customer centric.

  • Professional communication skills for interacting with both technical and non-technical counterparts in partner companies.

  • Creative and team-oriented mindset and curiosity to learn new things.

  • You should love solving problems and strive to deliver high data quality to users.

Our adventure includes
  • Impact: Make a difference for hundreds of thousands of monthly users.
  • Growth: Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges.
  • Personal Development: Use your learning budget and 2 extra study days for conferences, books, courses, and more.
  • Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
  • Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.
  • Fitness: Get a premium gym membership at a discounted rate.
  • Travel: Enjoy 28 vacation days + 13 public holidays in Bavaria and the possibility to take up to 10 unpaid vacation days with special discounts on our Holidu Homes properties.
Need a sneak Peek ?
->  Check out the adventure that awaits you on Instagram @lifeatholidu and dive straight into the world of Tech at Holidu for more insightWant to travel with us?Apply online on our career page Your first travel contact will be Adam from HR.

We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. Please feel welcome to submit your application without a photo and details on your gender, date of birth, marital status and nationality. If you have a disability or special need that requires accommodation, please let us know.Location

Munich, Germany

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