Manager Retail Omnichannel Excellence

vor 3 Wochen

Herzogenaurach, Deutschland Adidas Vollzeit
Purpose & Overall Relevance for the Organisation:

This role is responsible for maximizing the profitability of Market Europe Consumer Direct Retail by ensuring that all Omnichannel services and their sub-initiatives are managed effectively end-to-end involving all key stakeholders to deliver a best-in-class consumer journey and drive performance excellence.

Key Responsibilities:

  • Managing the pilot and implementation of key Omnichannel initiatives across Market Europe.
  • Drive the implementation of an effective and efficient demand management process to deliver enhancements to established solutions based on operational performance and market needs.
  • Develop an appropriate change management strategy to lead change in the market organization.
  • Ensure best-in-class Omnichannel performance for consumers and stores as well as target achievement of key KPIs by implementing best practices and utilizing operational reports, monitoring mechanisms and competitions.
  • Deliver training and related material to drive effective and efficient operations within the respective functions impacted by the solution.
  • Deliver documentation of all key initiatives and make it easily available for the organization. Prepare and update local guidelines based on market requests.
  • Organize and facilitate required meetings to inform and motivate the organization for the assigned key initiatives.
  • Understand, consolidate, and represent the business interests of the Market as an 'ambassador' towards global counterparts.
  • Reviewing all existing policies and standards and provide necessary updates on a regular basis according to new systems and tools.
  • Lead the Europe Champions Program and sustain excellence in securing change agents in the markets that act as key catalysts and ambassadors for change in Omnichannel and Digital Retail.
  • Support the overall Retail & Consumer Excellence Team for other key initiatives as assigned by reporting line manager(s).


Authorities:
  • N.A.


Key Relationships:

  • Consumer Direct teams - eCom, Franchise, Retail
  • Retail Operations
  • Retail Training
  • IT
  • SCM
  • DSS
  • Marketing
  • Merchandising
  • Human Resources
  • Cluster Retail Teams


Knowledge, Skills and Abilities :

  • Influencing skills
  • Ability to work effectively within a team environment and under pressure
  • Strong analytical skills and an innovative thinker
  • Good planning, communication and presentation skills, with the ability to work and deliver in changing environments.
  • Solid project management skills from initiation to closure
  • Analytical mindset and an innovative thinker
  • Advanced user of MS Office suite of products
  • Fluent in English
  • Additional languages are an advantage.
  • Geographically mobile


Requisite Education and Experience / Minimum Qualifications:

  • University degree and/or commercial training in Finance, Accounting, Economics, Marketing or Sales is preferred (or similar business experience)
  • Minimum 4 years Retail experience
  • Experience in Omnichannel or Digital Retail is an advantage.

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