Global Customer Care Expert
vor 1 Monat
Knowledge for the world of tomorrow.We develop networks that supply our cities with light and heat intelligently and we know our way around automation and digitalization in the process and manufacturing industries. For these and many other future projects, we need smart thinkers who bring skills, creativity, and dedication to the table. People like you Experienced researchers who boldly broaden horizons, true specialists, and clever minds who like to get to the bottom of things. In short, help us tackle the most exciting challenges and put into practice what really matters. We’ll give you the opportunity to really make a difference. So what are you waiting for? Take your next career step with us. What part will you play?
• You are responsible for generating new features and introducing them into existing processes for recording customer tickets in our global network
• In collaboration with those responsible for quality management, development and PLM, you will analyse international customer complaints and implement improvements
• Together with our global teams, you will be responsible for handling service calls for switchgears and switching devices during the warranty period
• You will be responsible for monitoring the installation of switchgear and carrying out installation training
• You solve global customer tickets in connection with the SI EA IoT portfolio: NXpower Monitor, SIPROTEC Dashboard, SICAM Navigator, OT Companion covering the entire IoT system from cloud application to connectivity to switchgear sensors
• Interact with customers and Siemens regions to gather information required to clarify technology issues and present solutions
What you need to make real what matters
- You have a Bachelor's or Master's degree in electrical engineering, mechatronics or computer science or in a similar field
- You have many years of experience in commissioning and servicing switchgear and switching devices and are familiar with the regulations and standards
- Ideally, you already have experience in the development or installation and commissioning of energy automation products
- You are well versed in IT and have knowledge of SAP and BI platforms (e.g. Power BI)
- You are very familiar with user interfaces based on Microsoft Dynamics
- You are familiar with cloud-based applications as well as Mindsphere and AWS
- You have business fluent German and English language skills and are confident with Microsoft Office (Outlook, Excel, Word Power Point)
- You are characterised by a strong ability to analyse, self-commitment, decision-making skills and an innovative, effective and helpful way of working A structured and holistic way of thinking rounds off your profile
What we offer
- Share matching programs to become a shareholder of Siemens AG
- 30 leave days and a variety of flexible working models that allow time off for yourself and your family
- An environment where everyone can bring their whole self to work and feel a sense of belonging
- Development opportunities for both personal and professional growth
- Attractive remuneration package
- Find more benefits here
Make your mark in our exciting an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
- if you would like to find out more about jobs & careers at Siemens
FAQ - if you need further information on the application process.
-
Global Account Manager
Vor 3 Tagen
Germany Arrow Electronics, Inc. VollzeitPosition:Global Account Manager (m/w/d)Job Description:Arrow Electronics, Inc., a Fortune 110 company, is one of the world's largest electronics distributors, and one of Fortune Magazine's 'Most Admired Companies'. Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and...
-
Global Account Manager
Vor 5 Tagen
Germany Arrow Electronics, Inc. VollzeitPosition:Global Account Manager (m/w/d)Job Description:Arrow Electronics, Inc., a Fortune 110 company, is one of the world's largest electronics distributors, and one of Fortune Magazine's 'Most Admired Companies'. Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and...
-
Global Account Manager
Vor 6 Tagen
Germany Arrow Electronics, Inc. VollzeitPosition:Global Account Manager (m/w/d)Job Description:Arrow Electronics, Inc., a Fortune 110 company, is one of the world's largest electronics distributors, and one of Fortune Magazine's 'Most Admired Companies'. Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and...
-
Global Account Manager
Vor 5 Tagen
Germany Arrow Electronics VollzeitPosition:Global Account Manager (m/w/d)Job Description:Arrow Electronics, Inc., a Fortune 110 company, is one of the world's largest electronics distributors, and one of Fortune Magazine's 'Most Admired Companies'. Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic...
-
Customer Engagement Manager
vor 4 Wochen
DE - Germany (HAM) Almirall VollzeitUnsere MissionWir kümmern uns. Durch pharmazeutische Innovation und ein starkes Engagement für globale Partnerschaften im Gesundheitswesen setzen wir uns für die Bereitstellung von Hilfsmitteln, Wissen und Wissenschaft ein, um die Gesundheit von Patienten weltweit zu verbessern. Wir erforschen, entwickeln, produzieren und vermarkten unsere eigenen...
-
Customer Engagement Manager
vor 3 Wochen
DE - Germany (HAM) Almirall VollzeitUnsere MissionWir kümmern uns. Durch pharmazeutische Innovation und ein starkes Engagement für globale Partnerschaften im Gesundheitswesen setzen wir uns für die Bereitstellung von Hilfsmitteln, Wissen und Wissenschaft ein, um die Gesundheit von Patienten weltweit zu verbessern. Wir erforschen, entwickeln, produzieren und vermarkten unsere eigenen...
-
Global L&D Manager for Sales and Leadership
vor 2 Wochen
Germany HRS Group VollzeitHRS AS A COMPANY HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations...
-
Consultant / Experte (m|w|d) IT-Governance
vor 1 Monat
Germany geobra Brandstätter Stiftung & Co. KG VollzeitWith around 3,900 employees worldwide, the Horst Brandstätter Group is a global player. The international group of companies includes 33 companies and the well-known brands PLAYMOBIL and LECHUZA. Employees in all business units work with commitment and a high level of motivation to write an entrepreneurial success story worldwide. In order to...
-
Germany datev eg VollzeitDas ist das Arbeitsumfeld: Exzellenter Kundenservice ist ein wichtiger Erfolgsfaktor und ein Aushängeschild der DATEV eG. Um unsere Kund:innen bestmöglich beraten zu können, werden Sie im Rahmen einer professionellen Einarbeitung sowohl fachlich als auch persönlich auf diese spannende Herausforderung vorbereitet. Neben einer intensiven...
-
Senior Manager Data Strategy
vor 1 Monat
Germany Publicis sapient VollzeitYou will help drive the Data & AI Practice and play a critical role in advising clients on the application of data as a key asset to their business success. In addition, you will assist in project delivery of digital transformation projects to help global organizations improve customer understanding to drive client growth. As an expert in Data & Analytics...
-
Customer Engagement Manager
vor 1 Monat
DE02 - Germany (HAM) Almirall VollzeitUnsere Mission Wir kümmern uns. Durch pharmazeutische Innovation und ein starkes Engagement für globale Partnerschaften im Gesundheitswesen setzen wir uns für die Bereitstellung von Hilfsmitteln, Wissen und Wissenschaft ein, um die Gesundheit von Patienten weltweit zu verbessern. Wir erforschen, entwickeln, produzieren und vermarkten unsere eigenen...
-
Customer Engagement Manager
vor 1 Monat
DE02 - Germany (HAM) Almirall VollzeitUnsere Mission Wir kümmern uns. Durch pharmazeutische Innovation und ein starkes Engagement für globale Partnerschaften im Gesundheitswesen setzen wir uns für die Bereitstellung von Hilfsmitteln, Wissen und Wissenschaft ein, um die Gesundheit von Patienten weltweit zu verbessern. Wir erforschen, entwickeln, produzieren und vermarkten unsere eigenen...
-
Technical Sales Representative
vor 12 Stunden
Germany QL Controls Sp. zo.o Sp.k VollzeitThe company QL Controls is a leading manufacturer of temperature controllers and other devices, whose primary goal is the efficient control of heating systems. Over the past few years, our company has achieved the position of one of the leaders in this category of products. Due to dynamic growth, we are currently seeking individuals for the following...
-
Salesforce Solution Architect
vor 1 Monat
Germany Weleda AG VollzeitSalesforce Solution Architect - Marketing / Sales (m/w/d) Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des...
-
Germany timesjobs VollzeitHi, Welcome to Elektrobit! We are looking for a new Channels Sales Manager (m/f/d) for our Argus Sales Team. Would you like to have a job where you can influence one of the biggest industries? Do you have a vision of what the mobility of the future could look like? Then we have just the right thing for you!Before we dive right into your concrete position of...
-
Senior Manager Data Engineering
vor 1 Woche
Germany Publicis sapient VollzeitAls Senior Manager in unserem Data Engineering-Team bist Du für die Beratung von Kunden zu High-End-Softwareprodukten und -dienstleistungen verantwortlich und leitest erfahrene Projektteams, um digitale Transformation vieler großen Unternehmen zu ermöglichen. Deine Rolle wird sich auf die Delivery von Lösungen beziehen, die die Datenerfassung,...
-
Germany timesjobs VollzeitHi, Welcome to Elektrobit! - we are looking for a new Channels Sales Manager (m/f/d) for our Argus Sales Team. Would you like to have a job where you can influence one of the biggest industries? Do you have a vision of what the mobility of the future could look like? Then we have just the right thing for you!Before we dive right into your concrete position...
-
Rotating Mechanical Field Engineer
vor 4 Wochen
Germany Petroplan VollzeitPetroplan are looking to hire a Rotating Mechanical Field Engineer to work in Germany. This is a permanent staff role, working in the field, located close to the Hattingen plants, 60 hrs a weekGerman language skill is a necessity and this role will consist of 80% travel time. You will receive a generous staff package.You will have:A formal Mechanical...
-
Technical consultant poultry
vor 2 Wochen
Germany Elanco Deutschland Gmbh VollzeitAt Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of ‘Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to...
-
Energy Portfolio Manager
vor 4 Wochen
Germany Green Recruitment Company VollzeitâJob title: Energy Portfolio ManagerLocation: Germany (Remote)The Energy Portfolio Managerâs role is to have an overview of both supply and demand side considerations regarding energy portfolio management and advise on energy portfolio strategies for Commercial and Industrial customers. In this role, the Energy Portfolio Manager will work with the...
