Client Relationship Officer

vor 2 Wochen

Heidelberg, Deutschland Schiller International University Vollzeit
Your mission

As a Client Recruitment Officer, you will play a crucial role in attracting and enrolling qualified students to Schiller International University. You will be responsible for implementing effective recruitment and sales strategies to meet enrolment targets. This role requires a combination of interpersonal skills, marketing acumen, and a thorough understanding of the university's products, academic programs, sales tactics as well as admission requirements.


Your profile

1. Recruitment & Sales Strategies:

  • Implement comprehensive recruitment strategies to attract a diverse pool of leads and prospective students.
  • Collaborate with other stakeholders to align recruitment efforts with academic goals and priorities.
  • Play a key role in maintaining prospective students motivated until pay of tuition fee process
  • Coordinate the process from lead generation up, gathering documents, sales up until the onboarding  
2. Information Dissemination:
  • Provide accurate and up-to-date information about the university's academic programs, admission requirements, and campus life to prospective students and their families.
  • Conduct information sessions, workshops, and presentations to guide students through the application process.
3. Application Process Support & Sales
  • Assist prospective students in navigating the application process, including completing applications, submitting required documents, and understanding deadlines.
  • Collaborate with admissions staff to ensure a smooth and efficient application review process for after acceptance sales process.
4. Data Management: 
  • Maintain accurate records of recruitment activities, prospective student interactions, and outreach efforts.
  • Analyse data in Salesforce to assess the effectiveness of recruitment strategies and make recommendations for improvements. 
5. Admissions Event Coordination
  • Plan and coordinate admissions events, such as open day, campus tours, and orientation programs, to give prospective students an immersive experience of university life.
6. Collaboration with Marketing and Product
  • Work closely with the marketing and Product team on promotional materials, social media campaigns, and other communication strategies to enhance the university's visibility.
7. Compliance:
  • Work Closely with compliance to ensure that the right documents are submitted and take control over post acceptance action plans
8. Events: Attend recruitment events locally, and internationally to expand the university's reach and attract a diverse student population.
Position requirements

  • Bachelor's degree in a relevant field (Marketing, Communications, Education, Business Administration)
  • 3 years proven sales experience and demonstrated track record of successful sales performance.
  • Strong interpersonal and communication skills.
  • Knowledge of higher education policies, admission processes, and academic programs.
  • Ability to work independently and collaboratively in a team.
  • Experience in recruitment, admissions, or a related field is an asset.
  • Experience in Salesforce and CRM tools 
  • Either native English speaker or proficiency level of English competency.
  • Local language: German

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