IT Specialist

vor 4 Wochen

Landstuhl, Deutschland Department Of Defense Vollzeit
Summary

About the Position: Serve as an Information Technology (IT) Specialist on the customer support team. Perform support duties related to computer networks and client systems.

This is a Direct Hire Solicitation



Duties
  • Provide Tier 1 and 2 support for IT users with the responsibility of assessing and solving local IT related problems.
  • Administer network security to include assigning appropriate user permissions.
  • Troubleshoot, investigate and analyze actual or potential complex problems in system software, applications software interfacing, and/or IT equipment to isolate causes of malfunctions.
  • Establish network access protocols to provide users with local or remote access capabilities.
  • Monitor and maintain computer systems, servers, and personnel computers.
  • Ensure equipment is managed and reported in accordance with regulations as well as contractual guidelines.

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