Customer Excellence B2C

Vor 3 Tagen

Wetzlar, Deutschland Leica Camera AG Vollzeit

we are looking for you as: Customer Excellence B2C - Project Manager and Market Consultant (all genders)
Leica Camera AG is an internationally active premium manufacturer of cameras and sports optics products with headquarters in Wetzlar, Hessen. Leica stands for excellent quality, German craftsmanship, exclusive industrial design and innovative technologies. The Project Manager and Market Consultant within the Customer Excellence Team plays a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of strategies across markets utilizing our Salesforce B2C CRM capabilities. This role involves close collaboration with HQ teams and focuses on transitioning towards a data-driven approach in sales, including subsidiaries and marketing.

Develop, execute, and oversee project plans for Customer Excellence initiatives.
Coordinate cross-functional teams to ensure timely project completion.
Utilize project management tools to track progress and mitigate risks.
Coordinate joint initiatives to integrate sales and marketing activities.
Advocate for the adoption of data-driven practices within the organization.
Utilize data analytics to inform decision-making and improve performance.
Drive the adoption of data-driven tools to enhance sales and marketing effectiveness.
Identify CRM and data requirements to support business objectives.
Collaborate with CRM and data teams to implement solutions.
Bachelor’s or Master's degree in Business Administration, Marketing, or related field or minimum 5 years of similar working experience
Proven experience in project management within CRM, marketing, or sales.
Proficiency in project management and collaboration tools like Confluence, Jira, and Teams.
Excellent communication and stakeholder management skills.
Familiar in using Salesforce Sales Cloud and/or Marketing Cloud
Photography knowledge and knowing the premium luxury market is a plus
Modern working environment - in Wetzlar and in many major cities around the world
Structured onboarding program and excellent internal development opportunities
Last but not least: a fairly remunerated, secure employment relationship and many employee discounts
If a profile fits, we will first get to know each other via video call and clarify any open questions
If we have piqued your interest, please apply online using the link below:
APPLY ONLINE
Leica Camera AG

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