Customer Service Specialist

vor 4 Wochen

Heidenheim, Deutschland PAUL HARTMANN AG Vollzeit

We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. Join our team as

We are seeking a highly skilled ServiceNow Platform Specialist to join our dynamic team. If you have a proven track record in analysis, design, development, testing, and deployment of solutions on the ServiceNow platform, we encourage you to apply.

Collaborate with external suppliers for development, maintenance, and operations of the ITSM platform, ensuring seamless integration and support.
Manage projects and change requests that impact PAUL HARTMANNs ITSM platform, overseeing their successful implementation and execution.
Generate regular reports on the performance of the ITSM platform operations, projects, and changes, providing insights and recommendations for improvement.

Bachelors degree in Information Technology, Computer Science, or related field.
Exhibit self-organization and the ability to collaborate effectively within a globally decentralized team.
Possess fluent German and English language skills.

Benefits:

~ Attractive ways of combining work and family life, e.g. childcare subsidy
~30 days paid leave per year, plus special leave for exceptional life events as well as vacation pay and special annual payment according to collective agreement
~ Company pension plan with attractive employer contribution incl. Various health and fitness offers, e.g. skin cancer screenings, online courses for mental health, massage offers, yoga during lunch break etc.
~ Job Bike Leasing
~ Attractive discounts on e.g. travel, fashion and technology via our corporate benefits platform

#Apply now via our online platform.

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