Risk Manager, Escalation Management and Prevention
vor 2 Monaten
· Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues.
· Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports.
· Analyze existing policy and process gaps, and develop solutions to close them.
· Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams.
· Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen.
· Use high-level judgment to own our most complex enforcement decisions. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
BASIC QUALIFICATIONS - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
- Bachelor's degree or equivalent
- Experience handling confidential information
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
PREFERRED QUALIFICATIONS - Experience with research and investigation skills or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. m/w/d
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