Lead Solution Delivery Manager
vor 4 Wochen
- Verantwortung der Koordination zwischen Kunden (Leistungsinhalte), Account Managment (Vertragliche Rahmenbedingungen) und Leistungserbringern in der Service Delivery (Umsetzung)
- Leitung der bzw. Vertretung in den relevanten Gremien, inkl. Koordination der Service Delivery Teilnehmer sowie anderer beteiligter Einheiten
- Gesamtkoordination der technischen Leistungsverpflichtungen
- Budgetmanagement in Zusammenarbeit mit Business Partnern und leistungserbringenden Einheiten
- Beratung zu den Themen des eigenen Fachgebietes und bei Verhandlungen
- Abgeschlossenes fachbezogenes Hochschulstudium oder eine vergleichbare Ausbildung
- Mindestens 5 Jahre fachbezogene Berufserfahrung in der Bestandskundenbetreuung (Service Delivery Management)
- Ausgeprägte Kunden- und Qualitätsorientierung
- Ausgeprägte fachliche Kenntnisse in den zu betreuenden Bereichen und betriebswirtschaftliche Kenntnisse zu Kosten und Umsatz
- Hohe Durchsetzungs-, Kommunikations- und Konfliktfähigkeit
- Lösungorientierung sowie innovatives und zielgerichtetes Denken
- Durch abwechslungsreiche und gesellschaftlich relevante Aufgaben gewährleisten wir die IT-Sicherheit und Zukunftsfähigkeit Deutschlands
- Sie erwartet ein angenehmes Arbeitsumfeld, ein wertschätzender Umgang miteinander und großer Teamgeist
- Wir ermöglichen Ihnen Flexibilität, um Beruf und Privatleben in Einklang zu bringen
- Wir unterstützen Ihre berufliche und persönliche Weiterbildung durch individuelle Maßnahmen sowie einen kostenfreien Zugriff auf LinkedIn Learning und die Angebote der BWI-Academy
- Mobiles Arbeiten ist möglich, alternativ kann alternierende oder heimbasierte Telearbeit mit Ausstattung des Heimarbeitsplatzes beantragt werden
- Sie können ihr Wunschfahrrad leasen und über eine Bruttogehaltsumwandlung vergünstigt abrechnen
-
Lead Product Manager
Vor 7 Tagen
Berlin, Deutschland Delivery Hero VollzeitJob Description We are on the lookout for a Lead Product Manager (all genders) to join our Logistics - Payments team , on our journey to always deliver amazing experiences. As a Payment Lead Product Manager, you will be responsible for revolutionizing the payment experience for our global rider community. Your role will involve owning the definition,...
-
Media Solutions Specialist, Europe
Vor 3 Tagen
Berlin, Deutschland Delivery Hero VollzeitMedia Solutions Specialist About the job Quick Commerce is a fast-growing business unit within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Quick Commerce consists of two main business segments - Dmarts (own-inventory model) and Shops (marketplace model), which are focused on...
-
Media Solutions Specialist, Europe
vor 3 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionQuick Commerce is a fast-growing business unit within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Quick Commerce consists of two main business segments - Dmarts (own-inventory model) and Shops (marketplace model), which are focused on delivering ultra-fast and...
-
Director, People Systems
Vor 4 Tagen
Berlin, Deutschland Delivery Hero VollzeitJob Description Our mission is to drive and support our global People teams and employees in the journey toward an amazing employee experience through change, automation, data, processes, and programs. Our team focuses on providing Support, Product, Process, and Digital Solutions to the global People teams bringing together People, Processes, and...
-
Director, People Systems
Vor 4 Tagen
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionOur mission is to drive and support our global People teams and employees in the journey toward an amazing employee experience through change, automation, data, processes, and programs.Our team focuses on providing Support, Product, Process, and Digital Solutions to the global People teams bringing together People, Processes, and Technology to...
-
Media Solutions Specialist, Europe
vor 2 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob Description : We are seeking an experienced Media Solutions Specialist, Q-commerce to join our regional team in Europe. In this role, you will report directly to the Head of Retail Media of Quick Commerce and will be responsible for leading AdTech strategy, performance and special projects initiatives across the Dmart and Shops businesses. ...
-
Technical Delivery Manager
vor 1 Woche
Berlin, Deutschland AKQA Inc VollzeitTechnical Delivery Manager At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design innovative brand campaigns, adaptive digital services and applications that capture the imagination, delivering impressive returns for our...
-
Partnerships Specialist, Europe
Vor 4 Tagen
Berlin, Deutschland Delivery Hero VollzeitMedia Solutions Specialist About the job Quick Commerce is a fast-growing business unit within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Quick Commerce consists of two main business segments - Dmarts (own-inventory model) and Shops (marketplace model), which are focused on...
-
Head of Retention Solutions
vor 4 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob Description We are on the lookout for for a Head of Retention to leverage tech and product expertise to design & develop a best-in-class Retention Tech Stack. Democratize Delivery Hero customer data. Surface best practices and innovations, — and ultimately, empower regional CRM teams to define a Retention strategy and excel at its execution. While...
-
Head of Performance and Special Projects
vor 4 Wochen
Berlin, Deutschland Delivery Hero VollzeitQuick Commerce is a fast-growing business unit within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Quick Commerce consists of two main business segments - Dmarts (own-inventory model) and Shops (marketplace model), which are focused on delivering ultra-fast and convenient on-demand...
-
Head of Retail Media, Europe
Vor 6 Tagen
Berlin, Deutschland Delivery Hero Vollzeit**Head of Media & Partner Solutions - Europe - Q-Commerce** Be our next Hero! - Join the world’s leading local delivery platform. We are looking for a Head of Retail Media, Europe (all genders) to join the Europe Q-Commerce team on our journey to always deliver amazing experiences. The role is strategically positioned as the liaison between the Delivery...
-
(Senior) Specialist, Fintech Global Wallets
Vor 4 Tagen
Berlin, Deutschland Delivery Hero Vollzeit**Be our next Hero! - Join the world’s leading local delivery platform.** We are looking for a **(Senior) Specialist, FinTech Global Wallets** (all genders)** to join the FinTech team on our journey to always deliver amazing experiences. Delivery Hero’s **FinTech team** has the mandate to develop a world-class payments platform to process millions of...
-
Staff Product Designer
Vor 4 Tagen
Berlin, Deutschland Delivery Hero Vollzeit**Want to be a hero - Join the #1 Global Leader in Online Food Delivery!** We are currently looking for a **Staff **Product Designer - Ad Tech (all genders) **to join our Global Service team. As a **Staff Product Designer**, you will be ultimately responsible for the overall design of a product. You will need to find a balance between our business goals,...
-
Service Delivery Manager, SAP
vor 3 Wochen
Berlin, Deutschland Rimini Street VollzeitAbout Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of...
-
Global Product Operations Specialist, Salesforce
Vor 7 Tagen
Berlin, Deutschland Delivery Hero Vollzeit**Want to be a hero - Join the #1 Global Leader in Online Food Delivery!** We are looking for a **Global Product Operations Specialist, Salesforce** to join our Global Salesforce Team. Join us to build an in-house Salesforce ecosystem within Delivery Hero and our global entities! Our task is to understand the strategic business needs and to translate these...
-
Head of Performance and Special Projects, Europe
vor 3 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionQuick Commerce is a fast-growing business unit within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Quick Commerce consists of two main business segments - Dmarts (own-inventory model) and Shops (marketplace model), which are focused on delivering ultra-fast and...
-
Pricing Manager, EU
vor 2 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionWant to be a Hero? Join one of the leading global online food ordering and delivery marketplaces! Delivery Hero is looking for a Pricing Manager, EU to join the European regional pricing team. Delivery Hero Europe consists of 8 different country organizations and is led by a regional leadership team out of Berlin. Delivery Hero’s businesses...
-
Senior Data Science Manager
vor 3 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob Description We are on the lookout for a ( Senior) Manager, Data Science (all genders) to lead rider-centric modelling in Logistics. Data Science is integral to our operations, powering everything from acquisition through retention, demand forecasting to staffing allocation, route estimation to planning, payments to fraud prevention, and everything...
-
People Lead
Vor 4 Tagen
Berlin, Deutschland Zühlke VollzeitPermeanant 100 Berlin - Germany Frankfurt - Germany Hamburg - Germany Hanover - Germany Munich - Germany Remote Germany - Germany Stuttgart - Germany SOFTWARE ENGINEERING **What drives us?** At Zühlke, you are where innovation happens. We focus on teamwork, agile collaboration, and leading technologies to shape the future and challenge the status...
-
Angular Tech Lead
vor 4 Wochen
Berlin, Deutschland Halo Media Vollzeit**Technical Leads** are leaders in charge of providing guidance and finding solutions to technical problems for a project within a Portfolio. Actively involved in project roadmap prioritization and refinement, adoption of best practices, quality of delivery, project sense of urgency, team capabilities, and maturity. **Technical Leads** work alongside...