Aktuelle Jobs im Zusammenhang mit Technical Support Engineer - Jena - ESET Deutschland GmbH


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryAt 2230 Laser Imaging Systems GMBH, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers via telephone, remote access, or on-site visits.Key ResponsibilitiesEvaluate, analyze, diagnose, and resolve technical equipment...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryAt 2230 Laser Imaging Systems GMBH, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers via telephone, remote access, or on-site visits.Key ResponsibilitiesEvaluate, analyze, diagnose, and resolve technical equipment...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryAs a Technical Support Engineer at 2230 Laser Imaging Systems GMBH, you will be responsible for providing exceptional customer service and technical support to our clients. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesEvaluate, analyze, diagnose,...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Position Overview The role of the Customer Support Engineer involves a range of responsibilities aimed at ensuring optimal performance of technical equipment and high levels of customer satisfaction. Key Responsibilities Assess, analyze, troubleshoot, and resolve technical issues via phone, remote access, or on-site at customer locations. Document field...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Position OverviewThe role of the Customer Support Engineer involves providing exceptional technical assistance to clients. This includes:Assessing, diagnosing, and resolving technical issues related to equipment through various communication methods including phone, remote access, or on-site visits.Documenting service activities and preparing detailed...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Position OverviewThe role involves providing expert technical assistance and support to our customers, ensuring their equipment operates efficiently and effectively.Key ResponsibilitiesAssess, troubleshoot, and resolve technical issues related to equipment through various communication methods including phone, remote access, or on-site visits.Document...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Position OverviewThe role involves providing expert technical assistance to clients, ensuring their equipment operates efficiently and effectively.Key ResponsibilitiesAssess, troubleshoot, and resolve technical issues through various communication methods including phone, remote access, or onsite visits.Document field service activities and compile reports...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job OverviewThe role involves providing exceptional technical assistance to clients, ensuring their equipment operates efficiently and effectively.Key ResponsibilitiesAssess, troubleshoot, and resolve technical issues related to equipment through various communication channels including phone, remote access, or on-site visits.Document service activities...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers worldwide.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers worldwide.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via telephone, remote access, or on-site visits.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment problems...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via telephone, remote access, or on-site visits.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment problems...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers worldwide.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers worldwide.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment...


  • Jena, Thüringen, Deutschland GÖPEL electronic GmbH Vollzeit

    Position Title: Technical Solutions Engineer for Inspection TechnologiesPosition Overview:Collaborate with clients to ascertain their needs, deliver expert guidance, and recommend tailored solutions.Plan and implement projects in partnership with teams from software and hardware divisions.Deploy systems at client locations.Showcase products at industry...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced IT Infrastructure Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our IT department, you will be responsible for ensuring the stability and reliability of our IT infrastructure, providing technical support to our local business community, and collaborating with...


  • Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced IT Infrastructure Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our IT department, you will be responsible for ensuring the stability and reliability of our IT infrastructure, providing technical support to our local business community, and collaborating with...


  • Jena, Thüringen, Deutschland ESET Vollzeit

    We are seeking a dedicated Customer Care Specialist to become a vital part of our organization. In this role, you will be tasked with assisting both new and existing customers and partners in the DACH region regarding sales-related and technical inquiries. You will work in close collaboration with our sales teams, both internal and external, as well as the...


  • Jena, Thüringen, Deutschland ESET Vollzeit

    We are seeking a dedicated Customer Care Specialist to become a vital part of our organization. In this role, you will be tasked with assisting both new and existing customers and partners in the DACH region regarding sales-related and technical inquiries. You will work in close collaboration with our sales teams, both internal and external, as well as the...

  • Optical Engineer

    vor 2 Wochen


    Jena, Thüringen, Deutschland FERCHAU GmbH Vollzeit

    Job DescriptionFERCHAU GmbH is seeking a highly skilled and experienced Optical Engineer to join our team. As a key member of our development team, you will be responsible for designing and developing complex optical components and systems.Key ResponsibilitiesDesign and develop optical components and systems using advanced software tools and...

Technical Support Engineer

vor 4 Monaten


Jena, Deutschland ESET Deutschland GmbH Vollzeit
Über das Unternehmen Wir sind ein europäischer IT-Security-Software-Hersteller mit Hauptsitz in Bratislava, Slowakei und einer deutschen Niederlassung in Jena. Seit mehr als 30 Jahren entwickeln und bieten wir plattformübergreifende Schutzlösungen für Privatanwender und Unternehmen jeder Größe. Mit einem breiten Portfolio an Endpoint Protection, mobilen Sicherheitslösungen bis hin zu Verschlüsselung, Zwei-Faktor-Authentifizierung und Endpoint Detection & Response sind wir ein Security-Allrounder und bieten ganzheitliche Lösungskonzepte aus einer Hand. So können Unternehmen ihre IT-Infrastruktur nahtlos absichern - und gleichzeitig DSGVO-konform arbeiten. Inzwischen sichern wir mehr als 110 Millionen Anwender und zählen über 2000 Mitarbeiter. Unsere Lösungen und Services sind mittlerweile weltweit in 200 Ländern bei Niederlassungen und ausgewählten Fachhandelspartnern erhältlich. Was bieten wir dir?

Sicherer, moderner Arbeitsplatz mit Zukunftsperspektive in einem wachsenden Unternehmen Abwechslungsreiche, herausfordernde Aufgaben mit Gestaltungsspielraum und individuellen Entwicklungschancen Attraktive, leistungsorientierte Vergütung inkl. betrieblicher Altersversorgung Mobiles Arbeiten zu 100 % möglich Genieße 30 Tage Urlaub sowie die Möglichkeit eine Workation zu machen Offene, kooperative Unternehmenskultur und eine vertrauensvolle, familiäre Arbeitsatmosphäre Wir feiern das Miteinander mit Teamevents (Offsites) sowie einem Sommerfest und einer Weihnachtsfeier Bezuschussung des Deutschlandtickets firmeninterne Gesundheitsangebote wie z.B. Gesundheitstag, vergünstigte Massagen

Was erwartet dich?

Du dokumentierst, prozessierst und analysierst die eingegangenen Kund:innenanfragen auf sämtlichen Kanälen (z.B. E-Mail, Kontaktformular) Du qualifizierst nicht-dokumentierte Problemfälle und leitest diese gemäß definierten Prozessen und Prozeduren an das Development Team im Headquarter weiter Du führst geplante Rückrufe an Kund:innen und Stakeholder durch und bearbeitest deren Anfragen und Problemfälle Du stellst ein regelmäßiges Statusupdate bezüglich der Fälle an die Kund:innen sicher Du unterstützt und trainierst Kolleg:innen im Home User Team und nimmst an der Rufbereitschaft teil Was solltest du mitbringen?

Du hast eine abgeschlossene Berufsausbildung im IT-Umfeld oder eine vergleichbare Qualifikation mit mehrjähriger Berufserfahrung Du verfügst über fundierte Kenntnisse in der Administration von Microsoft Server-Systemen Du hast erweiterte Kenntnisse im Bereich Microsoft Exchange, Active Directory, SharePoint, SQL-Datenbank und MAC OS Du kannst idealerweise eine Zertifizierung in MCSA Windows Server / LPIC vorweisen Du arbeitest effizient und strukturiert und bist teamfähig Du hast eine hohe Auffassungsgabe und kannst dich schnell in komplexen IT-Umgebungen orientieren Du verfügst über sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift Unser Jobangebot Technical Support Engineer - Remote (m/w/d)klingt vielversprechend? Bei unserem Partner

Workwise

ist eine Bewerbung für diesen Job

in nur wenigen Minuten

und

ohne Anschreiben

möglich. Anschließend kann der Status der Bewerbung live verfolgt werden. Wir freuen wir uns auf eine

Bewerbung über Workwise .