Customer Success Advocate

vor 3 Wochen


Stuttgart, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

Customer Success Advocate (m/w/d) Trelleborg Medical Solutions

Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?

Location
Stuttgart

Der Customer Service Advocate (m/w/d) ist als zentraler Ansprechpartner für unsere europäischen Kunden in der Medizintechnik verantwortlich dafür, dass im Rahmen der Tätigkeit die Kunden optimal betreut werden. Gleichzeitig trägt der Customer Service durch aktiven Vertrieb zum Erreichen der Ziele und des Budgets des Bereiches bei.

  • Der Customer Service ist als kaufmännischer Ansprechpartner seiner definierten Kunden für die optimale kaufmännische Betreuung verantwortlich. Gleichzeitig trägt er zum Erreichen der Ziele und Profitverbesserung seines definierten Kundenkreises bei.
  • Der Customer Service stellt sicher, dass die Kundenanforderungen in den zu erstellenden Angeboten geprüft werden.
  • Der Customer Service stellt sicher, dass die eingehenden Bestellungen geprüft & bearbeitet werden und damit die Voraussetzungen für eine vertragsgemäße und termingerechte Auslieferung geschaffen werden (kaufmännische Vertragsprüfung).
  • Der Customer Service stellt sicher, dass er bei den Kunden Bedarfe erkennt und auf einen Auftrag hinwirkt.
  • Der Customer Service gewährleistet, dass bei Rahmenaufträgen nach den gültigen Regeln und Verfahrensanweisungen eine Planung im System hinterlegt wird, um eine Terminsicherheit der Abrufe zu gewährleisten.
  • Der Customer Service stellt sicher, dass eine aktive Pflege der Kundenbeziehung im direkten Kontakt (auch vor Ort) und in regelmäßiger Abstimmung mit dem Account Manager erfolgt.
  • Der Customer Service ist verantwortlich für die Vorbereitung und in definierten Fällen auch für die Durchführung von Preisverhandlungen beim Kunden.
  • Kaufmännische Ausbildung; Groß- und Außenhandelskaufmann oder abgeschlossenes (kaufmännische) Studium
  • > 2 Jahre Erfahrung im Vertriebsinnendienst von Industrieunternehmen oder Handel, im technischen Vertrieb von komplexen technischen Produkten
  • Kundenorientierung: Verständnis der Auswirkungen unserer Geschäftsentscheidungen auf unsere Kunden
  • PC-Kenntnissen (Office, CRM- & ERP-Systeme)
  • Verhandlungssicheres Englisch und Deutsch in Wort und Schrift
  • SAP S4HANA Erfahrung ist von Vorteil
  • Analytische Fähigkeiten
  • Abwechslungsreiche und verantwortungsvolle Aufgaben- und Verantwortungsbereiche
  • Unkompliziertes und offenes Arbeitsverhältnis, als auch eine intensive Einarbeitung
  • Moderne Arbeitsumgebung im barrierefreien Innovation Center (Neubau 2018)
  • Vielfältiges und gesundes, kulinarisches Angebot in unserem Betriebsrestaurant, sowie Game-, Relax und Fitnesszonen
  • Gleitzeit und flexible Arbeitszeitmodelle mit Mobile Work Anteil, sowie Vereinbarkeit von Beruf und Familie
  • Gute Verkehrsanbindung für ÖPNV-Nutzer (3 min. S-Bahn/U-Bahn) gesponsert im Rahmen eines Mobilitätskonzeptes

CRWL1_DE



  • Stuttgart, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) Trelleborg Medical Solutions Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading...


  • Stuttgart, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) Trelleborg Medical Solutions Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading...


  • Stuttgart, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) Trelleborg Medical Solutions Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading...


  • Stuttgart, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) Trelleborg Medical Solutions Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    About Trelleborg Sealing Solutions Germany GmbHTrelleborg Sealing Solutions Germany GmbH is a globally recognized leader in polymer solutions for various industries.Our TeamWe have a talented team of individuals who have played a crucial role in our success. Our team specializes in polymer engineering, collaborating with top industry brands to enhance their...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    About Trelleborg Sealing Solutions Germany GmbHTrelleborg Sealing Solutions Germany GmbH is a globally recognized leader in polymer solutions for various industries.Our TeamWe have a talented team of individuals who have played a crucial role in our success. Our team specializes in polymer engineering, collaborating with top industry brands to enhance their...


  • Stuttgart, Deutschland Trelleborg Sealing Solutions (TSS) Vollzeit

    Der Customer Service Advocate (m/w/d) ist als zentraler Ansprechpartner für unsere europäischen Kunden in der Medizintechnik verantwortlich dafür, dass im Rahmen der Tätigkeit die Kunden optimal betreut werden. Gleichzeitig trägt der Customer Service durch aktiven Vertrieb zum Erreichen der Ziele und des Budgets des Bereiches bei. - Der Customer Service...


  • Stuttgart, Deutschland ZEREN Vollzeit

    Customer Success Engineer / Solution Engineer | Series A Security SaaS | Remote working within Germany | Up to €120K base salary + bonus + equityWe are excited to be partnering with a fantastic Series A scale-up in Germany, that is actively looking for a Customer Success Engineer to join their team. This role involves close collaboration with customers to...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) at Trelleborg Sealing Solutions Germany GmbHTrelleborg Sealing Solutions is a prominent player in the field of polymer solutions, catering to a diverse range of industries. Our dedicated team of professionals is integral to our achievements. With a focus on polymer engineering, we partner with leading brands to elevate their...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) at Trelleborg Sealing Solutions Germany GmbHTrelleborg Sealing Solutions is a prominent name in the field of polymer applications across diverse sectors. Our skilled workforce has been instrumental in our achievements. With a focus on polymer technology, we partner with leading brands to optimize their operations and foster...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) at Trelleborg Sealing Solutions Germany GmbHTrelleborg Sealing Solutions is a prominent name in the field of polymer technology, delivering innovative solutions across diverse sectors. Our dedicated workforce is integral to our achievements. With a focus on polymer engineering, we partner with leading brands to optimize...


  • Stuttgart, Baden-Württemberg, Deutschland Flip GmbH Vollzeit

    Transforming the workplace experience. Our goal is to redefine how frontline employees engage with their work through innovative solutions.At Flip GmbH, we are passionate about our mission: to revolutionize the world of frontline workers and empower them with a voice. Join us as a Flip Game Changer and collaborate with an exceptional team to ensure that all...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) at Trelleborg Sealing Solutions Germany GmbHTrelleborg Sealing Solutions is a prominent name in the field of polymer applications across diverse sectors. Our dedicated workforce has been instrumental in achieving our objectives. With a focus on polymer technology, we partner with leading brands to improve their capabilities...


  • Stuttgart, Baden-Württemberg, Deutschland UKG Vollzeit

    About UKG At UKG, our focus is on people. We merge the strength and innovation of Ultimate Software and Kronos, bringing together two award-winning employee-centric cultures. Our employees are an extraordinary group of talented, energetic, and innovative individuals who care deeply about more than just work. We strive to create a culture of belonging and an...


  • Stuttgart, Baden-Württemberg, Deutschland MARKT-PILOT GmbH Vollzeit

    About MARKT-PILOT GmbHAs a leading B2B scale-up in Germany, we are dedicated to delivering exceptional value to the engineering sector.Our innovative software solutions are revolutionizing the spare parts market, providing unprecedented transparency and efficiency.Your RoleWe are seeking a Director of Customer Success - DACH & Europe (f/m/d) to spearhead our...


  • Stuttgart, Baden-Württemberg, Deutschland Onventis Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Onventis. As a key member of our Customer Success team, you will play a critical role in ensuring our customers maximize the value of our software solutions.Key ResponsibilitiesCustomer Engagement: Proactively engage with customers to understand their needs, review key...


  • Stuttgart, Baden-Württemberg, Deutschland Onventis Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Onventis. As a key member of our Customer Success team, you will play a critical role in ensuring our customers maximize the value of our software solutions.Key ResponsibilitiesCustomer Engagement: Proactively engage with customers to understand their needs, review key...


  • Stuttgart, Baden-Württemberg, Deutschland MARKT-PILOT GmbH Vollzeit

    About Us At MARKT-PILOT GmbH, we are among the most rapidly expanding B2B scale-ups in Germany, dedicated to delivering significant value to the engineering sector. Our innovative software solutions are revolutionizing the spare parts market, providing unprecedented transparency and insight. Your Role As the Director of Customer Success - DACH & Europe...


  • Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions Germany GmbH Vollzeit

    Customer Success Advocate (m/w/d) at Trelleborg Sealing Solutions Germany GmbHTrelleborg is a prominent name in the field of polymer solutions, catering to a diverse range of industries. Our dedicated team is instrumental in driving our achievements. With a focus on polymer engineering, we partner with leading brands to elevate their operational efficiency...


  • Stuttgart, Baden-Württemberg, Deutschland MARKT-PILOT GmbH Vollzeit

    About Us At MARKT-PILOT GmbH, we are among the leading B2B scale-ups in Germany, dedicated to delivering significant value to the engineering sector. Our innovative software is revolutionizing the spare parts market, providing unprecedented transparency and insight. Your Role As the Director of Customer Success - DACH & Europe (f/m/d), you will primarily...