Applications Engineering Support

vor 3 Wochen

Frankfurt am Main, Deutschland NORMA Group Holding GmbH Vollzeit

If you like change, change to us We are an international mid-sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. Application Engineer – Thermal Management (m/f/d)
As an Application Engineer at Norma Group, you support the sales process by owning the technical interaction with the customer, representing Norma solutions and innovations and bringing the voice of the customer to the company. You will be part of the Application-Engineering-Tool team serving various customers in the EMEA region, also implementing our solutions into thermal management for vehicles and to build technical expert knowledge in the thermal applications area, which will be the focus of this role.
As the main technical contact person for your client base, you will be the technical evangelist for thermal applications in the EMEA region with a heavy focus on the German, Austrian, and Swiss market.
Actively develop (map out) and maintain great customer relationships through technical contact and identify opportunities to increase customer satisfaction and create business growth, actively promoting Norma Group products to customers (technical presentations etc.) Become expert in Norma Group product portfolio to be able to independently advise customers.
Analyse technical content (2D / 3D / Specifications) in an initial RFQ phase to identify opportunities / risks for Norma, including negotiation of the technical content to align requirements to workable solutions.
Present technical solutions to customer (preferably face to face at customer) and clarify timelines / milestones with customer and Norma Group teams as RFQ input.
Be the voice of the customer in technical internal forums and understand the customer needs and provide solutions.
Take part in global RFQ's / projects to grow business.
Participate / collaborate in internal cross-functional teams & projects.
Engineering degree with 5+ years work experience in the automotive industry.
Understanding and being able to interpret drawings, 3D models (CAD) and technical specifications.
Understanding of the product development process in an OEM environment.
Positive attitude to a dynamic, independent and interdisciplinary way of working in a self-driven team.
Enjoy respectful collaboration in a multicultural and international environment.
Fluent German and English verbal and written, third language is an advantage.
Flexible working hours to support your work-life-balance
Promotion opportunities within an international company
Numerous opportunities for professional & personal development, including a modern online training catalogue with more than 100 courses
A supportive and collaborative working environment
A competitive salary & benefits package
Attractive employee offers as part of the Corporate Benefits Programme

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