Senior Technical Account Manager

vor 3 Wochen

München, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.
As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.
This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and six industry business units across global verticals - Financial Services, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy, and Automotive & Manufacturing.
This role will be specifically supporting some of the largest global Automotive manufacturers to achieve their objectives on AWS.
The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.”
Utilize technical skills to solve difficult support issues and technical challenges
* Advocate for customer needs to overcome adoption blockers and drive new feature development
* Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers
About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Leading technical internal enterprise teams or external customer-facing experience with C-suite influence
- * Experience in operational services or support environment
- * Experience in Automotive and/or Manufacturing industries
- * Experience in influencing management stakeholders on technical, operational or business strategic decisions
- * Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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