Regional IT Manager
vor 1 Woche
Regional IT Manager (m/f/d) Kaufering
We are looking for the Regional IT Manager in Kaufering, Germany. In this role, you ensure and coordinate IT Delivery services for all users in Germany, Austria, Switzerland, Netherlands, and Poland. This role includes extensive communication with business stakeholders and leading various IT Delivery efforts. You would represent Global IT to our end users, providing necessary support and lead the Onsite IT team. We are seeking a hands-on, diplomatic but firm leader who strives for excellence.
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
Management, organization and further development of IT Delivery services in the organizations of the E3 Region, considering Global IT standards and processes.
• Ownership and responsibility for the end-user experience with IT support and infrastructure in the E3 region.
• Organization and management of the 2nd level IT support in accordance with the defined IT standards and the agreed service level agreements.
• Leading the IT Delivery team (mostly 2nd level IT support) in Region E3 (Germany, Austria, Switzerland, Netherlands, and Poland).
• Local contract and provider management for all IT services in E3, incl. coordination and management of external IT service providers, as well as performance and cost monitoring and planning and control of the annual IT budget.
• Ensuring the proper implementation of global IT projects in accordance with the agreed framework conditions.
• Coordination and collaboration on IT projects and tasks (incl. change management, end-user communication, internal and external team management, and collaboration with other IT Delivery and Global IT teams)
• Ensuring IT compliance through regular monitoring and correction of IT processes.
• IT demand management within the region.
Discover a global company where you can develop your full potential. We offer an enjoyable working environment where we embrace your commitment. At least 2-3 years proven membership of a globally oriented IT team
At least 2-3 years proven track record for leading an IT support team
in IT, Engineering or Science
In-depth knowledge of IT client infrastructure environments, including relevant technologies, services and innovations, can explain the IT services in a language understood by business
Language: English and German fluently written and spoken, excellent communication skills
In addition, we offer various benefits, such as
• Remote working (currently 50%)
• Company pension scheme (employer-financed)
• In-house fitness area with training courses
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