Business Support Coordinator

vor 4 Wochen

Böblingen, Deutschland Advantest Europe GmbH Vollzeit

More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Embedded in the European Contact Center team at our site in Boeblingen, you perform clerical support administrative duties using prescribed procedures, but it also requires your flexibility and creativity to work on solutions for complex customer situations in our dynamic and fast-paced environment.
As Business Support Coordinator you will daily interact with our European customers regarding service and support inquiries such as:
Call management
Order management (billing)
Excellent German communication skills (written and verbal)
Good English communication skills (written and verbal)
ERP system experience and knowledge
Billing and order management experience
Experience with customer service operations in a global business environment
Benefits
Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Apply now, preferably via our online application tool
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