Head of Operations
vor 1 Monat
Welcome to an exciting opportunity at ChargeGuru, where strategic leadership meets innovation As the right-hand to our Managing Director, this role offers a unique position at the forefront of shaping our company's future. Join us in driving forward our vision and strategic initiatives, contributing directly to our growth and success. If you're ready to make an impact in a dynamic and collaborative environment, we invite you to be an integral part of our team.
Your Mission
- Advancing our organization: Facilitating the expansion of ChargeGuru and fostering organizational maturity by optimizing processes, enhancing quality standards, and championing effective team leadership.
- Managing and growing your team to achieve 5-star customer service excellence.
- Foster the growth of the #1 installer network, innovate services for installers and secure dedicated commitment from electricians to deliver a top-notch customer experience.
- Upholding an engaging and enjoyable work environment during our rapid growth phase.
- Leading and aligning the operations team with company objectives supported by KPI structures.
- Setting and tracking individual and collective performance goals.
- Strategically managing relationships with suppliers and installation partners to streamline costs through contract negotiations.
- Monitoring budgets and controlling expenses efficiently.
- Crafting annual roadmaps to maximize team efficiency.
- Implementing tailored training, evaluation, and development plans as needed.
- Identifying and capitalizing on new business opportunities to ensure successful execution.
Your profile
- BA degree or higher in Electrical Engineering or equivalent.
- 6+ years of experience in operations and project management and 2+ years of experience in team leadership.
- Ideally understanding of electricity and the local energy market.
- Proven track record of enhancing operational efficiency successfully, negotiating contracts, managing supplier relationships and optimizing procurement processes to achieve cost savings.
- Strong strategic thinking and problem-solving abilities, capable of developing and executing deployment plans that are aligned with business goals and regulatory requirements.
- Solid analytical skills to evaluate data and metrics, identify areas for improvement, and drive operational excellence.
- Strong analytical skills to assess data and metrics and foster operational excellence.
- Highly organized, self-starter and self-motivator with an entrepreneurial mindset.
- Language: Excellent skills in German and English (both written & spoken)
Your Extras
- Receive a sleek MacBook Air and top-of-the-line IT equipment to power your success.
- Take advantage of corporate benefits that prioritize your well-being and professional growth.
- Work in a freshly renovated office featuring height-adjustable desks for your comfort.
- Stay refreshed with complimentary drinks at work, indulge in our monthly Wine & Cheese gatherings, and join our quarterly team events for some unforgettable fun
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