Order-to-Cash Process Manager
vor 3 Wochen
Manager (mfd) who will be a key member of the worldwide Retail BP team. This
individual will be located in Munich and the primary business support function
to manage finance operations order-to-cash (O2C) processes. Our team is
focused on reducing and eliminating defects within the O2C process which
impact customers and vendors. We advocate for global improvements through
technology and partnering with various teams to define, design, and prioritize
those enhancements in the ordering, fulfillment, billing collection and
dispute resolution processes with vendors. This position requires the
candidate to diagnose current Amazon processes and metrics, identify
opportunities, work with business partners to identify toolssystems
improvement opportunity, and validate the improvement effort.
Key job responsibilities
You will be a key player of a team comprised of high performing operations
excellence and finance professionals to drive upstream systems and process
initiatives which improve the quality and accuracy of data to bill our
vendors. We are looking for an experienced FinanceProgram Manager to partner
with our upstream business and technical teams to:
- Drive program objectives – provide program management to define project
plans, manage implementation activities, and develop processes, documentation
and communications for programprocess rollout and ongoing support.
- Scale services and tools – design processes and procedures that scale with
the business’ growth in volume, complexity, and global geographic dispersion.
- Define key performance indicators – develop metrics and service level
agreements for core programs and processes, and track delivery against program
objectives.
- Collaborate and build relationships with system and business owners
globally to ensure process excellence and the highest degree of
controllership.
- Negotiate efficient and reliable processes and policies across partner
teams to systematically eliminate dependencies and defects.
- Work cross-organizationally and functionally to identify key opportunities
in process, technical, and human interfaces and developing and implementing
plans to capitalize on those opportunities and measure and monitor success and
impacts. ### BASIC QUALIFICATIONS - Experience applying key financial performance indicators (KPIs) to analyses
- Experience in building financial and operational reportsdata sets that
inform business decision-making
- Experience in creating process improvements with automation and analysis
- Experience in Excel with advanced proficiency (pivots, lookups, etc.)
- Bachelors degree in business economics, engineering, analytics,
mathematics, statistics, information technology or equivalent ### PREFERRED QUALIFICATIONS - Experience working in a matrixed environment, influencing strategy, and
achieving goals by working across the organization
- Experience in identifying incomplete or inaccurate data, identifying the
root cause and creatingimplementing an escalation plan
- Experience working with senior staff (e.g., c-suite)
- Experience working with large-scale data mining and reporting tools (i.e.
SQL, MSAccess, Essbase or Cognos) and providing recommendations based on
results of ad hoc analyses to management for strategic decision-making
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice ( to know more about
how we collect, use and transfer the personal data of our candidates.
mwd
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