parcellab

The Role & The ProductAt parcelLab, we help brands improve what happens after checkout: delivery updates, tracking, returns, customer communication, and the operational work behind all of it. We’re looking for an Engineering Manager to lead our Returns (v2) Platform team.This is not a legacy maintenance role. Our Returns Portal is a recently rebuilt...

At parcelLab, we’re reshaping how the world’s leading brands manage the post-purchase experience.Our post-purchase platform helps companies like John Lewis, Chico's, Yeti, AllSaints, and others transform every touchpoint into moments that drive customer engagement, build loyalty, and create customers for life.We’re looking for a Senior Backend...

About the Role & Our CultureWe are looking for an experienced Payroll Specialist to join us on a part-time basis (3 days per week / flexible hourly equivalent).This is a part-time role with genuine flexibility. You structure your own 3 days around deadlines and payroll cycles, and we trust you to deliver without the need for micromanagement.This is a...

parcelLab, the leading Operations Experience Management platform, is growing internationally! We're looking for the best talent from across the world to help us bring people and brands closer together.We are looking for a full-time Senior Implementation Manager based out of Munich or London to join our global Customer Implementation team.The Implementation...