Customer Service Manager CRM

vor 4 Monaten


Oldenburg, Deutschland All for One Customer Experience GmbH Vollzeit

Du bist der erste Ansprechpartner für unsere Kunden bezüglich aller Fragen rund um den Betrieb ihrer Anwendung Du nimmst Störungsmeldungen und Service-Anfragen entgegen und sorgst für deren fristgerechte Abarbeitung Du koordinierst die Lösungsbereitstellung zwischen allen Beteiligten - bei POET, beim Kunden und relevanten Dienstleistern Du pflegst die Betriebsdokumentation und informierst den Kunden regelmäßig über die wesentlichen Leistungsparameter



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