Aktuelle Jobs im Zusammenhang mit Software Support Specialist - Essen - imc AG
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IT Support Specialist
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Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients in the IT sector.About the RoleProvide technical support to clients via phone, email, or in-person Troubleshoot and resolve hardware and software issues Collaborate...
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IT Support Specialist
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Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients in the IT sector.About the RoleProvide technical support to clients via phone, email, or in-person Troubleshoot and resolve hardware and software issues Collaborate...
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IT Support Specialist
vor 1 Woche
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IT Support Specialist
vor 1 Woche
Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients in the IT sector.About the RoleProvide technical support and assistance to clients via phone, email, or in-person Troubleshoot and resolve hardware and...
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IT Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.About the RoleProvide technical support and troubleshooting for hardware and software issuesCollaborate with colleagues from other departments to...
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IT Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are seeking a skilled IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.About the RoleProvide technical support and troubleshooting for hardware and software issuesCollaborate with colleagues from other departments to...
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Workday Support Specialist
vor 2 Wochen
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IT Support Specialist
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IT Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you looking for a new challenge in the IT sector? We have an exciting opportunity for a Technical Support Specialist to join our team at GULP – experts united.About the RoleProvide technical support to customers via phone, email, or in-person Troubleshoot and resolve hardware and software issues Collaborate with colleagues to resolve complex technical...
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IT Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you looking for a new challenge in the IT sector? We have an exciting opportunity for a Technical Support Specialist to join our team at GULP – experts united in Essen.About the RoleProvide technical support to customers via phone, email, and in-person Troubleshoot and resolve hardware and software issues Collaborate with colleagues from other...
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Software Security Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland TÜV Informationstechnik GmbH VollzeitPosition OverviewAs a Software Security Specialist at TÜV Informationstechnik GmbH, you will be an integral part of a skilled team dedicated to enhancing IT security within software applications. Your primary responsibilities will include:Conducting thorough evaluations of IT products and systems.Performing detailed source code analysis to identify...
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Software Security Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland TÜV Informationstechnik GmbH VollzeitPosition OverviewAs a Software Security Specialist, you will play a crucial role in a committed team dedicated to enhancing IT security within software applications. Your primary responsibilities will include:Conducting thorough evaluations of IT products and systems.Performing detailed source code analysis.Testing various software products to ensure...
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Software Security Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland TÜV Informationstechnik GmbH VollzeitPosition OverviewAs a Software Security Specialist, you will play a crucial role in a committed team dedicated to enhancing IT security within software applications. Your primary responsibilities will include:Conducting thorough evaluations of IT products and systems.Performing detailed source code analysis.Testing various software products to ensure...
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Software Security Specialist
vor 2 Monaten
Essen, Nordrhein-Westfalen, Deutschland TÜV Informationstechnik GmbH VollzeitPosition OverviewAs a Software Security Specialist at TÜV Informationstechnik GmbH, you will be an integral part of a skilled team dedicated to enhancing IT security within software applications. Your primary responsibilities will include:Conducting thorough evaluations of IT products and systems.Performing detailed source code analysis to identify...
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Technical Support Specialist
vor 4 Wochen
Essen, Deutschland Transition Partners VollzeitTechnical Support SpecialistLocation: Essen, Germany (2 days per week onsite)Languages: German & English requiredTransition Partners are currently recruiting for a key client based in Essen who are on the lookout for an Technical Support Specialist Do you want to work for a company that has a positive impact on society?Do you want to join a superb working...
Software Support Specialist
vor 4 Monaten
- Vollzeit
- Essen, Deutschland
- Hybrid
- Mit Berufserfahrung
- 22.05.24
Als Software Support Specialist (w/m/d) im 2nd und 3rd Level Support bist du die Anlaufstelle für unsere Kunden und sorgst dafür, dass eingehende Kundenanfragen schnell bearbeitet werden. Durch deinen ausgeprägten Servicegedanken, deine technische Affinität und deine Expertise unserer Webapplikationen trägst du dazu bei, dass die Anliegen und technischen Probleme unserer internationalen Kunden stets kompetent und fristgerecht gelöst werden.
Deine Aufgaben
- Betreuung unserer Kunden aus dem deutschsprachigen Raum als Single-Point-of-Contact für alle Anfragen
- Annahme, Priorisierung, Bearbeitung, Dokumentation und Abschluss aller Service Requests in Jira
- Unterstützung und Beratung unserer Kunden bei Fragen zur Nutzung und Konfiguration unserer Softwareprodukte
- Erstanalyse von gemeldeten Störungen und Softwarefehlern
- Planung und Koordination von Patch-Lieferungen
- Erstellung und Pflege von Einträgen in unserer Wissensdatenbank
Deine Stärken
- Erfolgreich abgeschlossenes Informatik-Studium oder eine vergleichbare Qualifikation
- Erste Erfahrungen im technischen Support, Kundenservice oder einer ähnlichen Rolle mit Kundenkontakt
- Ausgeprägtes technisches Verständnis und die Fähigkeit, sich in komplexe Anwendungsgebiete einzufinden
- Spaß an der Anwendung und Vermittlung komplexer Software und daran, Kundenanfragen im Team zu lösen
- Souveräne Kommunikationsfähigkeit und gutes Ausdrucksvermögen in deutscher und englischer Sprache
- Webhosting Kenntnisse und Erfahrung im Umgang mit SQL, HTML, CSS, JavaScript, Java sind von Vorteil
Was wir bieten
- Ein interdisziplinäres und internationales Arbeitsumfeld mit Gestaltungsspielraum von Anfang an
- Erfahrene, intelligente und motivierte Kolleg*innen, die Dich unterstützen und Dich inspirieren
- Immer neue Herausforderungen, die von Dir gemeistert werden wollen- eine hohe Lernkurve und Entwicklungsmöglichkeiten sind garantiert
- Hybrides Arbeitszeitmodell: Volle Flexibilität mit abgestimmter Präsenz im Office
- Moderne und gut angebundene Offices mit innovativer Arbeitsumgebung
- Moderne Tools und Prozesse
- Wir unterstützen und leben Diversität
- Wir sind Marktführer, unsere Softwareprodukte vielfach ausgezeichnet
- Hohe Kollegialität und Zusammenhalt
- Möglichkeit zu Kita-Zuschuss, betrieblicher Altersvorsorge und vermögenswirksamen Leistungen
Über die imc AG
Digitale Bildung ist unsere Mission. WE EMPOWER PEOPLE.
Entstanden als deutsches Universitäts-Spin-Off an der Universität des Saarlandes unterstützen wir über 1.200 Unternehmen, öffentliche Institutionen, NGOs und Bildungseinrichtungen aller Branchen und Größen ganzheitlich bei der Planung und Umsetzung von professionellen digitalen Trainingsstrategien - auf innovative, motivierende und wirksame Art.
Experten aus den Gebieten Training Strategy, Learning Technologies und E-Learning Content arbeiten bei uns Hand in Hand, um umfassende sowie maßgeschneiderte E-Learning Lösungen zu bieten. Der Lerner selbst steht bei uns im Fokus. Mehr als 5 Millionen Nutzer weltweit meistern dank unserer Lösungen jeden Tag erfolgreich ihre individuellen beruflichen Herausforderungen.
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