CRM Manager

Are you looking for a new challenge and more than just a job? Do you want to shape the future with us? We want to develop Campus Founders together with you.

In your new role as CRM Manager in our Operations Team, you are responsible for mapping and optimizing various customer journeys from marketing to offboarding. You will develop standards across all programs and ensure their implementation to enhance the effectiveness and efficiency of the CRM system and processes.

• You develop CRM strategies along the customer journey and implement them.
• You manage and optimize our CRM system (HubSpot), ensuring that the data captured there is always up-to-date and complete.
• You identify optimization potentials in our CRM system and develop and implement corresponding measures.
• You are responsible for analyzing the data from our CRM system and presenting relevant metrics.
• You train and support our team in using our CRM system.
• As part of the Operations Team, you support in shaping processes and implementing automation solutions.

• You have a degree in Business Administration, IT, Business Informatics, or Marketing, or a completed apprenticeship in a relevant field with initial professional experience.
• You have comprehensive knowledge of CRM systems, preferably with prior experience working with HubSpot.
• You possess excellent problem-solving and organizational skills.
• You have experience in data analysis and visualization.
• You have very good communication and training skills, which you have successfully demonstrated.
• You ideally have initial experience in a dynamic work environment such as entrepreneurship or innovation.
• You are fluent in English both written and spoken, can also communicate well in German, and enjoy intercultural experiences.

A broadly diversified area of work and responsibility with a very varied range of tasks:

• You play a key role in the success of the next generation of startups. 
• You'll work with us to develop a world-class network of organizations and individuals in the startup world. 
• You are part of a passionate, energetic, diverse and international team in an exciting and fun environment.
• You will actively shape our curious, open-minded, productive and startup-friendly community. 
• You will enjoy long-term personal development opportunities and competitive compensation. 

We are Campus Founders, the entrepreneurship and innovation center in Heilbronn. We train, support and promote startups in all phases of their development, we educate talents, inspire entrepreneurship and innovation. We score with a unique educational environment and an international network of universities, research and educational institutions, top institutes and numerous global market leaders. We act like a startup ourselves, are growing rapidly and have big plans. In Heilbronn, one of the most dynamic cities in Germany - in a place that is currently developing into Europe's most successful center for startups and entrepreneurship. You are curious, proactive and want more than just an exciting job? You want to help shape a great future? Welcome to the team