SAINT LAURENT Client Advisor Hamburg W/M/D

vor 4 Monaten

Hamburg, Deutschland YSL Germany GmbH Vollzeit

Description

PURPOSE OF THE POSITION
A Client Advisor contribute actively to the store sales and key indicators achievement.
They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

Provide an outstanding client and after-sale service to all visitors and clients Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests Cultivate a robust client portfolio to secure a proactive and growing business Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture Show a transparent and genuine attitude with the client and create a unique connection with them Communicate in a professional and authentic way, with clients and colleagues Effectively use all the available tools to optimize business opportunities Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit Adhere to all company policies and operational procedures and follow them

PROFILE

A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality Have personal taste and passion for the fashion culture, like to create personalized looks Have a natural business mindset and an entrepreneurial spirit Open-minded and looking for a company valuing audacity and authenticity Strong team spirit to achieve common goals At ease with using tools and applications, learns fast with new technologies Motivation to work in a fast-paced environment, able to multitask & prioritize Proactive, enthusiastic, & with a problem-solving attitude Excellent written, oral & listening skills, in English and local language Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2024-06-01

Schedule

Full time

Organization

YSL Germany GmbH

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