Transmission Network Engineer

vor 4 Monaten

Frankfurt, Deutschland Colt Technology Services Vollzeit

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Short Description

Supports the execution of network operations and services including network surveillance, problem management, incident resolution and customer service assurance.

Job Summary

Network Operations and Services Engineers provide 24/7 first and second level technical support to customers globally. This may include network monitoring, fault resolution and the provision of bespoke charged solution support and management.

Job Description

#LI-MS1

Technical Service and Support under the guidance of Team Leader and Manager, Premium Network Services.

Responsibilities
• Proactively monitor, troubleshoot, diagnose and resolve faults across a pan-European MPLS infrastructure and a range of Optical and Ethernet services in accordance with product SLAs through to 3rd level support
• Very good knowledge or experience with Optical and Ethernet based networks is an advantage
• Extensive knowledge of customer specific networks and services
• Provide a professional interface to customers as a single point of contact for all their issues
• Establish and maintain working relationships with key partners and vendors
• Manage and co-ordinate tasks with field service or 3rd level support
• Maintain clear and accurate records of incidents during a fault period and provide regular updates as required using Colt's fault management system
• Resolve or escalate faults in accordance with product SLAs
• Identify, plan and implement solutions to recurring problems in Optical and Ethernet networks
• Generate technical reports for customers on request
• Technically managing software upgrades in coordination with the involved vendors and Colt teams

Essential requirements 
• Excellent understanding / working experience of MSP, Ethernet, DWDM systems: Implementation, commissioning, maintenance, diagnostics and troubleshooting
• Experience with network management via GUI and CLI
• Experience with some of the following vendors and associated network elements: ADVA, Ciena, Accedian, Infinera, Nokia, Nortel
• Experience working in a telecom/IT helpdesk environment, as well as experience working with global network providers, NOC and field support operations teams
• Experience of working in a team environment with full responsibility for troubleshooting. With a high willingness to take ownership, coordinate with internal and external teams and lead to a satisfactory conclusion
• Excellent customer and service oriented communication skills, written and verbal
• Ability to learn and implement technical information quickly and make decisions quickly and efficiently
• Team spirit
• German (fluent, at least C1)
• English (communicative level, at least B1)

Desirable 
• Experience with Layer 3 services and technologies
• Understanding of IP fundamentals and various protocols, working experience with the implementation, diagnosis and troubleshooting of IP, MPLS and VPN solutions in a pan-European network
• Experience with ITIL

Skills

Network Operating SystemsWorkflow ManagementData AnalysisService Level ManagementNetwork Operations Standards and ProceduresNetwork Operations Diagnostics

Education

A bachelor’s or master’s degree in Business, IT, Computer Science, Telecommunications or a relevant field

Certifications

Formal IT qualification such as CCNP, CCSP, CCNA, CompTIA Network+ etcITIL Foundation Certified

What we offer:


Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Pension and insurance options
•Access to a virtual business school for on-going learning
•Business mentoring
•Discounts with local hospitality and retail providers

  • Transmission Network Engineer

    vor 4 Monaten

    Frankfurt, Deutschland Colt Technology Services Vollzeit

    Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionSupports the execution of network operations and services including network surveillance, problem management, incident resolution and customer...

  • Transmission Line Specialist

    vor 4 Wochen

    Frankfurt am Main, Hessen, Deutschland SR2 | Socially Responsible Recruitment | Certified B Corporation™ Vollzeit

    Transmission Line EngineerUrgent Contract/FreelanceSR2 is seeking an experienced Transmission Line Engineer for an 18-month project.Responsibilities include:Reviewing and approving contractor design submittals.Monitoring contractor compliance with technical specifications.Supervising contractor work to ensure quality and progress.Certifying As-built drawings...

  • Network Operations Centre

    vor 3 Wochen

    Frankfurt, Deutschland China Unicom (Europe) Operations Limited, German Branch Vollzeit

    Daily Responsibilities: Responsible for 7*24hr trouble shooting on CUEU related Transmission and IP networkResponsible for 7*24hr EUNOC email and CU OSS2.0 Trouble System answering for trouble shooting Responsible for following up all related trouble tickets and escalating cases in CUEU and CU internallyResponsible for checking network element at least three...

  • Senior Network Engineer

    vor 3 Wochen

    Frankfurt, Deutschland Hamilton Barnes Vollzeit

    Senior Network Engineer - Frankfurt Work for a growing IT Consultancy company specialising in Data Center and Campus Networks. The company are an Arista partner who work with a variety of partners such as Lidl and Volkswagen.Have autonomy over the implementation and support of networks with a focus on VxLAN and IP/MPLS to meet client needs. As a self-driven...

  • Senior Network Engineer Position

    vor 2 Wochen

    Frankfurt am Main, Hessen, Deutschland Hamilton Barnes Vollzeit

    Senior Network Engineer PositionHamilton Barnes is seeking a highly skilled Senior Network Engineer to join their team.As a Senior Network Engineer, you will be responsible for the implementation and support of networks with a focus on VxLAN and IP/MPLS to meet client needs.You will work on projects focused on Cisco and Fortigate campus network...

  • Network Solutions Engineer

    vor 1 Monat

    Frankfurt am Main, Hessen, Deutschland Cisco Vollzeit

    About the RoleCisco is seeking a highly skilled Network Engineer to join our team in Germany. As a Network Engineer, you will be responsible for designing, implementing, and maintaining network solutions for our customers.Key ResponsibilitiesDesign and implement network solutions using Cisco technologiesCollaborate with customers to understand their network...

  • System Engineer Network

    vor 13 Stunden

    Frankfurt, Deutschland Mainova AG Vollzeit

    „Da steckt mehr dahinter!“: Als größter Energiedienstleister der Region Rhein-Main ist es unser Anspruch, Menschen mit zuverlässigen und passgenauen Energielösungen zu versorgen. Das setzt Ihre Energien frei? Dann finden Sie bei uns die Werkzeuge, um die neue Energie- und Arbeitswelt zu gestalten: Gestaltungsspielraum, innovative Technik und ein...

  • Network Systems Engineer

    vor 4 Wochen

    Frankfurt am Main, Hessen, Deutschland CS GROUP Vollzeit

    Network Systems EngineerThis role involves providing support for the EUMETSAT Communication and Networks department. The successful candidate will be responsible for the operation and maintenance of the Operational Network Infrastructure (ONI) and Information and Communications Technology (ICT) network.The ideal candidate will have a university degree in a...

  • Network Engineer

    vor 2 Wochen

    Frankfurt am Main, Deutschland Michael Page Vollzeit

    Network Engineer (m/w/d)Bereit für den nächsten Karriereschritt? Ich suche derzeit geeignete Kandida...

  • Network Engineer

    vor 5 Monaten

    Frankfurt, Deutschland Ratiodata GmbH Vollzeit

    Network Engineer (m/w/d) WIR SIND Dusuchst neue Herausforderungen und Karrieremöglichkeiten? Du willst deineZukunft aktiv mitgestalten? Dann komm zu uns! Wir sind eins der größtenSystemhäuser und Technologiepartner in Deutschland mit über 1.500 Kolleg:innenan 10 Standorten. Bewirb dich jetzt und zeig uns, aus welchen Bits und Bytes dugemacht...

  • Network Engineer

    vor 2 Wochen

    frankfurt am main, Deutschland Michael Page Vollzeit

    Network Engineer (m/w/d)Bereit für den nächsten Karriereschritt? Ich suche derzeit geeignete Kandidaten (m/w/d) für folgende offene Stelle unseres Kunden. Klicken Sie auf die Stellenbeschreibung, um sich zu bewerben.KundendetailsProduzierendes UnternehmenUnternehmen mit langer Histo...

  • Network Engineer

    vor 6 Monaten

    Frankfurt am Main, Deutschland ecotel communication ag Vollzeit

    MIT DIR GEMEINSAM: DIE ZUKUNFT BEWEGEN!Du möchtest als Network Engineer / IT Network Engineer bei ecotel durchstarten? Dann schau dir hier deine Aufgaben an:  Du bist verantwortlich für die Konfiguration und Betreuung von Kundenprojekten sowie die Pflege und Instandhaltung von Kundenplattformen.Dabei übernimmst du auch die Konfiguration und...

  • Senior Network Architect

    vor 4 Wochen

    Frankfurt am Main, Hessen, Deutschland CS GROUP Vollzeit

    Job Title: Senior Network EngineerJob Summary:We are seeking a highly skilled Senior Network Engineer to join our team at CS GROUP. As a Senior Network Engineer, you will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring high availability and performance.Key Responsibilities:Design and implement network...

  • SDN & Packet Network Engineer

    vor 2 Monaten

    Frankfurt, Deutschland Colt Technology Services Vollzeit

    Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Supports the execution of network operations and services including network surveillance, problem management, incident resolution and...

  • Network Infrastructure Specialist

    vor 4 Wochen

    Frankfurt am Main, Hessen, Deutschland Colt Technology Services Vollzeit

    At Colt Technology Services, we provide network, voice and data centre services to thousands of businesses worldwide, allowing them to focus on their core goals.Key ResponsibilitiesSupports the execution of network operations and services, including network surveillance, problem management, incident resolution and customer service assurance.Job SummaryAs a...

  • Network Service Engineer

    vor 2 Wochen

    Frankfurt, Deutschland DE-CIX Management GmbH Vollzeit

    DE-CIX (German Commercial Internet Exchange) is the world's leading Internet Exchange operator and since its inception it has had a decisive influence on shaping the guiding principles of the present and future Internet in various leading global bodies. At our locations in Europe, Africa, North America, the Middle East, and Asia, we work at the heart of the...

  • SDN & Packet Network Engineer

    vor 4 Monaten

    Frankfurt, Deutschland Colt Technology Services Vollzeit

    Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionSupports the execution of network operations and services including network surveillance, problem management, incident resolution and customer...

  • IT Network Engineer

    vor 2 Monaten

    Frankfurt, Deutschland Worldline Vollzeit

    Das ist Worldline Wir sind die Innovatoren im Herzen der Payment Technologie und beeinflussen, wie die Welt ihre Zahlungen abwickelt. Die Lösungen, die unsere Mitarbeiter/innen schaffen, unterstützen das Wachstum der Geschäfte von morgen. Vom lokalen Kaffeehaus bis internationalen Banken, von San Francisco bis Auckland. Wir sind in jeder Ecke der Welt...

  • Optical & Ethernet Network Engineer

    vor 3 Monaten

    Frankfurt, Deutschland Colt Technology Services Vollzeit

    Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionSupports the execution of network operations and services including network surveillance, problem management, incident resolution and customer...

  • Junior Network Engineer im Telekommunikationsbereich als Experte für Datenverbindung

    Vor 3 Tagen

    Frankfurt am Main, Hessen, Deutschland Live Reply Vollzeit

    JobbeschreibungWir suchen einen Junior Network Engineer, der unsere Kundenbei der Erfassung ihrer Anforderungen unterstützt. Die Mitarbeit in einem dynamischen Team und die Unterstützung bei der erfolgreichen Umsetzung von Kundenprojekten in der Telekommunikation sind unser Ziel.Hauptrichtlinien:Kundenprojekte unterstützenTech-Know-how für neue Lösungen...