Jira Administrator

Jira Administrator

Frankfurt (Onsite) Back Office / Administrative CrytekCrytek is looking for a Jira Administrator to join our IT Team.This role is based on site in our headquarters in Frankfurt, Germany. You will have the chance to work alongside our worldclass team that features some of the best developers in the industry and take advantage of our attractive relocation package. Back to all jobsResponsibilities Configure, maintain, and administer the Atlassian estate, including Jira, Confluence, and Jira Service Desk, both on-premises and in the cloud. Analyse, review, and document the current system, developing an improvement plan and collaborating with business users to document workflows and processes. Perform cost analysis to ensure value for the Atlassian platform, including plugins, and maintain vendor relationships. Manage Jira projects, workflows, permissions, and users, enhancing security by setting access permissions for Jira projects and Confluence spaces. Communicate and share knowledge and KPIs with internal contacts at all levels, ensuring timely updates and information flow. Evaluate, test, install, and configure Jira and Confluence plugins, determining licensing needs and ensuring compatibility. Perform Linux and Windows Server administration tasks, improving and administering the Atlassian architecture, and collaborating with the IT Director on disaster recovery solutions. Requirements Extensive experience configuring, maintaining, and administering Atlassian products (Jira, Confluence, Jira Service Desk). Strong analytical skills to review and improve current systems, and the ability to collaborate with business users to document workflows and processes. Expertise in cost analysis for the Atlassian platform, maintaining vendor relationships, and proficiency in maintaining Jira projects, workflows, permissions, and users from Jira 8.x onwards. Strong understanding of Jira security, setting access permissions, and excellent communication and knowledge-sharing skills. Ability to manage multiple responsibilities, meet deadlines, and experience managing user permissions, evaluating plug-ins, and performing testing, installation, and configuration. Proficiency in Linux and Windows Server administration, including improving and administering the Atlassian architecture, and experience in system administration tasks such as data backups, upgrades, and disaster recovery solutions. Required to be in Germany for onboarding and one week a month for team meetings and server work. Excellent verbal and written communication skills, the ability to be a brand and IT ambassador across the studio, a strong work ethic, good time management skills, and the ability to work in a dynamic agile environment. Pluses Experience installing applications on VMs, monitoring performance, and tailing logs on Linux Systems and Microsoft Windows Server. Proficiency in Microsoft SQL Server or MySQL Database administration. Experience with LDAP integration. Ability to write custom JQL (Jira Query Language). Atlassian certification. Experience with Agile Scrum methodologies. What you can expect from us Career Path  Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives.  Company Apartment  To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt. Relocation Support  We offer a relocation budget and full coverage of flights to Frankfurt for you and your family. You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e.g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.). Public Transport Pass  Discover Frankfurt by bus, tram and metro – free of charge. Gym Card  A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities. International Environment  We truly embody diversity at Crytek. With employees from over 42 different countries, we define ourselves by our cultural diversity.  German Classes  Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family.  Events Join us on our exciting company events, including new starter breakfasts, summer and winter parties, our annual trip to Gamescom in Cologne, and many moreWe are all gamers: stay connected and play games with your colleagues at our remote gaming parties. Vacation Days  At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off. If you are working from another country, local standards apply.

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