Service Centre Technician

vor 1 Woche

Meerbusch, Deutschland AMETEK Vollzeit

Job Purpose:  

The Calibration Technician works closely with the Aftersales & Service teams to support company success and customer satisfaction by performing technical support, repair and calibration of AMETEK Land Instruments, including Infrared non-contact temperature measurement devices and Combustion & Emission monitoring instrumentation. This role is pivotal to our business as the individual will provide aftersales service required to maintain the quality and functionality of AMETEK Land products to a wide customer base.

Job Tasks :

Repair, calibrate, and certify in accordance with ISO 17025 standards. Unpack, log, and inspect incoming Return Material Authorizations (RMAs). Organise and prepare shipments. Support and troubleshoot with customers. New system set ups and instrument firmware/software upgrades. Update Return Material Authorizations (RMAs) within database. Document/register customer product complaints and non-conformances. Maintain the customer database with all related documentation. Using specific software tools, generate calibration certificates and reports. Managing and maintaining the demo stock for the European region.

Key Skills

Technical associate degree, such as electrical engineering, mechanical engineering or related field. Any previous experience of working in a technical support environment would be desirable. Excellent problem-solving skills, with the ability to troubleshoot complex technical issues. Strong communication skills - ability to effectively communicate with customers and team members. Ability to work independently and as part of a matrix team. Experience with electrical and mechanical systems would be desirable. High level of work ethics - passionate about meeting customer requirements. Outstanding customer service and relationship building. Excellent computer skills – Microsoft office suite, Navision (desirable) & CRM (SFDC desirable). Strong organizational skills and commitment to keeping workplace orderly and organised. Ability to multi-task - support repairs, projects, and business objectives at the same time. Multi-lingual – German and English (mandatory), French (desirable)

Key Attributes

Self-motivated with a high attention to detail and ability to multitask under demanding deadlines. A positive attitude, strong drive for results, and the ability to deal with ambiguity are a must. Demonstrates good judgement in analyzing information to make routine decisions. Open to receiving feedback and applying/integrating the feedback in an effort to improve results. Strong in building relationships and able to communicate at all levels.

  • Service Centre Technician

    vor 2 Wochen

    Meerbusch, Deutschland Ametek Vollzeit

    **Job Title**:Service Centre Technician - Germany**: - Location: Meerbusch, NW, DE, D40670- Business Unit: Process, Measurement & Inspection- Posting Date: Jun 20, 2024- Job Description: - **Job Purpose**: The Calibration Technician works closely with the Aftersales & Service teams to support company success and customer satisfaction by performing...

  • Dispatcher Field Service Technicians for The

    vor 3 Wochen

    Meerbusch, Deutschland BOBST Vollzeit

    Dispatcher Field Service Technicians for the Corrugated Industry BOG - Bobst Meerbusch GmbH Wir suchen Ersatz für unseren Dispatcher SPO-FLEXO. Plane die Einsätze unserer Field Service Technicians in der Wellpappenindustrie **Hauptaufgaben** - Koordiniert die Einsätze der Field Service Technician basierend auf Problembeschreibungen von Kunden, des...

  • Dispatcher Field Service Technicians for The

    vor 2 Wochen

    Meerbusch, Nordrhein-Westfalen, Deutschland BOBST Vollzeit

    Dispatcher Field Service Technicians for the Corrugated IndustryBOG - Bobst Meerbusch GmbHWir suchen Ersatz für unseren Dispatcher SPO-FLEXO.Plane die Einsätze unserer Field Service Technicians in der Wellpappenindustrie**Hauptaufgaben**- Koordiniert die Einsätze der Field Service Technician basierend auf Problembeschreibungen von Kunden, des Technischen...

  • Technical Service Support

    Vor 4 Tagen

    Meerbusch, Deutschland AMETEK GmbH Vollzeit

    AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices, serving a diverse set of attractive niche markets with annual sales of over $7.0 billion.AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most...

  • Technical Service Support

    Vor 5 Tagen

    Meerbusch, Deutschland AMETEK GmbH Vollzeit

    AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices, serving a diverse set of attractive niche markets with annual sales of over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most...

  • Technical Service Support

    vor 1 Woche

    Meerbusch bei Düsseldorf, Deutschland AMETEK GmbH Vollzeit

    AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices, serving a diverse set of attractive niche markets with annual sales of over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most...

  • Field Service Engineer EMEAI

    vor 4 Wochen

    Meerbusch, Deutschland AMETEK Vollzeit

    At AMETEK Process Instruments, we focus our experience on providing new, innovative products and services that help our customers achieve higher levels of productivity and quality. We do this by seeking out ways to overcome the limitations of current methods of process monitoring, control, and quality assurance. It is through this focus that we have created...

  • German Technical Customer Support

    Vor 5 Tagen

    Meerbusch, Deutschland AMETEK GmbH Vollzeit

    AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices, serving a diverse set of attractive niche markets with annual sales of over $7.The Calibration Technician works closely with the Aftersales & Service teams to support company success and customer satisfaction by performing technical support, repair and...