Reseller Account Manager

Job ID: 230855BR

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Discover impactful work:

The Reseller Account Manager is responsible for the sales of scientific products and services via telephone, email and other digital methods within a defined territory and when required via face to face meetings. The Reseller Account Manager is responsible for serving in-country resellers engaged with end users spanning all segments. The Reseller Account Manager maintains effective relations with resellers, develops opportunities for growth within an existing reseller base, and assures market penetration and profitability while achieving sales and profit forecasts.

A day in the life:

Work to drive specific product sales, to support supplier partnerships and actively promote core products and value added services. Develop and maintain effective relations with resellers within assigned territory. Utilize available resources to meet reseller needs and work effectively with cross-functional teams of suppliers and internal resources. Develop and execute sales strategies and plans to expand business within assigned territory Maintain a pipeline of opportunities to meet or exceed sales objectives. Perform sales calls and vendor relations with resellers in the assigned territory primarily by phone, but also face-to-face when required. Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services. Manage pricing within territory to optimize profitability. Maintain accurate reporting, records, and files necessary for proper management of territory. Communicate with manager any reseller issues or potential problems; perform other tasks assigned by manager. Positively represent Thermo Fisher Scientific at all times during any customer interactions.

The keys to success:

Demonstrable sales experience, preferably in the research laboratory industry particularly where there is a sound understanding of the current marketplace for laboratory equipment, consumables and/or chemicals. Bachelor’s degree, preferably in the sciences or equivalent work experience. Strong interpersonal, oral and written communication, and presentation skills Computer proficiency in MS Office and the Web along with use of sales force software Must possess the organizational skills to multi-task and meet deadlines as needed Strong industry, pharmaceutical and science background preferred Full driver’s license and must be able and willing to travel to customer locations and attend regional as well as national meetings Written and spoken English skills Good organizational/team work, time management, communication, presentation, strategic selling and negotiating skills. Confident personality, able to effectively engage with customers across a range of settings including one-to-one meetings, exhibitions and formal presentations, across all sectors in which we operate. This Role operates within a Matrix environment requiring the post holder to work effectively with multiple stakeholders, to manage both competing requirements and concurrent project activity. Effectively perform your duties while acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement. You are required to be smartly presented at all times and have a professional approach when dealing with customers and key stakeholders. Reseller Account Managers will have the flexibility to travel 10-20% of their time, to form relationships with key stakeholders at larger accounts. This will be determined on a case by case basis, depending on the reseller profile and geography.

What we offer:

Employment with an innovative, future-oriented organisation Outstanding career and development prospects Company pension scheme and other fringe benefits Exciting company culture which stands for integrity, intensity, involvement and innovation

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