Specialist ITSM Platform
vor 1 Monat
Bei HARTMANN geht es uns darum, zu helfen , zu pflegen , zu schützen und zu wachsen . Wir unterstützen Fachkräfte im Gesundheitswesen, damit sie sich auf das konzentrieren können, was wirklich wichtig ist: das Leben der Menschen positiv zu beeinflussen. Wir realisieren Lösungen, die einen echten Beitrag leisten. Und mit Ihrem Engagement können Sie jeden Tag in Ihrem Job wachsen. Bei HARTMANN glauben wir an den Unterschied, den Sie bewirken können.
Verstärken Sie unser Team als
Specialist ITSM Platform (w/m/d)
Heidenheim an der Brenz
Wir suchen einen qualifizierten ServiceNow-Plattform-Spezialisten (m/w/d) zur Unterstützung unseres Teams. Wenn Sie Erfahrung in Analyse, Design, Entwicklung, Test und Implementierung von Lösungen auf der ServiceNow-Plattform haben, dann freuen wir uns auf Ihre Bewerbung.
Aufgaben:
- Expertenberatung für Benutzer der ITSM-Plattform, um sie bei bewährten Methoden für die Plattformnutzung zu unterstützen.
- Entwicklung und Bereitstellung benutzerdefinierter Anwendungen basierend auf der ITSM-Plattform gemäß den Geschäftsanforderungen.
- Wartung und Betrieb der ITSM-Plattform von PAUL HARTMANN (ServiceNow), um einen reibungslosen Betrieb und optimale Leistung sicherzustellen.
- Zusammenarbeit mit externen Lieferanten für die Entwicklung, Wartung und den Betrieb der ITSM-Plattform von PAUL HARTMANN, um eine nahtlose Integration und Unterstützung zu gewährleisten.
- Management von Projekten und Änderungsanfragen, die sich auf die ITSM-Plattform von PAUL HARTMANN auswirken, und Sicherstellung ihrer erfolgreichen Umsetzung und Ausführung.
- Regelmäßige Berichterstattung über die Leistung der ITSM-Plattformoperationen, Projekte und Änderungen, Bereitstellung von Einblicken und Empfehlungen zur Verbesserung.
Kompetenzen:
- Bachelor-Abschluss in Informatik, Informationstechnologie oder einem verwandten Bereich
- Sehr gute nachgewiesene Kenntnisse in Analyse, Design, Entwicklung, Test und Inbetriebnahme von Lösungen auf der ServiceNow-Plattform
- Sehr gute Kenntnisse im IT Service Management, ITIL-Zertifizierung oder ähnliches ist wünschenswert
- Lösungsorientiertes Vorgehen bei der Implementierung von Service-Prozessen
- Selbstorganisation und die Fähigkeit in einem globalen dezentral organisierten Team zu arbeiten
- Erfahrung in der Beratung von Kunden bei der Analyse von Service-Prozessen
- Kundenorientiertes und freundliches Auftreten
- Verhandlungssicheres Deutsch und sehr gute Englischkenntnisse
Benefits:
- Flexible Arbeitsbedingungen, wie z.B. gleitende Arbeitszeit und mobiles Arbeiten
- Vereinbarkeit von Beruf und Familie, z.B. Kinderbetreuungszuschuss
- 30 Tage Urlaub pro Jahr, Sonderurlaub für außergewöhnliche Lebensereignisse sowie Urlaubsgeld und tarifliche Jahressonderzahlung
- Betriebliche Altersvorsorge mit attraktivem Arbeitgeberbeitrag sowie Zuschuss zur Entgeltumwandlung
- Ausreichend Parkplätze, Kantine mit Café Bar sowie laufende Angebote im Mitarbeitershop
- Zugang zu über 6000 Fitness- und Yogastudios, Schwimmbädern sowie Crossfit- und Boulderhallen (EGYM Wellpass)
- Verschiedene Gesundheitsangebote wie Hautkrebsscreenings, Online-Kurse für die mentale Gesundheit, Massageangebote, Yoga in der Mittagspause etc.
- JobRad Leasing
- Attraktive Mitarbeiterrabatte auf z.B. Reisen, Mode und Technik über unsere Corporate Benefits Plattform
Gestalte eine Karriere, bei der Menschen aus dem Gesundheitswesen sowie das Wohl von Patientinnen und Patienten im Mittelpunkt stehen. Wachse in einer zukunftsorientierten Kultur, die geprägt ist von Vertrauen und Offenheit. Bewerben Sie sich jetzt über unsere Online-Plattform.
Ihre/ Deine Kontaktperson:
Berkay Uysal
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