Aktuelle Jobs im Zusammenhang mit Customer Interaction - Mülheim - Service Design Network
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Business Engagement Director Customer Interaction
vor 4 Monaten
Mülheim (Ruhr), Deutschland ALDI SÜD IT VollzeitJob-ID: 441277 ALDI SÜD ist mit über 7.000 Filialen in 11 Ländern einer der größten Lebensmitteleinzelhändler weltweit. Unsere Mission ist es, unsere Kund:innen mit qualitativ hochwertigen Lebensmitteln zu den bestmöglichen Preisen zu versorgen. Dabei folgen wir unserem einzigartigen Konzept aus Einfachheit, Verantwortung und Verlässlichkeit. In...
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Experience Designer Customer Interaction
vor 4 Wochen
45481 Mülheim an der Ruhr, Deutschland ALDI SÜD Vollzeit**Your Job** **What this role looks like.** - Introducing new or enhanced services for our digital products by creating end-to-end experiences across all relevant touchpoints and devices - Closely working with service designers to understand the macro-level service design and enrich service blueprints with concepts in line with business requirements -...
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Customer Service Representative
vor 1 Woche
Mülheim, Nordrhein-Westfalen, Deutschland Bankpower GmbH VollzeitJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Bankpower GmbH. As a key member of our customer service team, you will be responsible for handling customer complaints and inquiries in a professional and timely manner.Key Responsibilities:Respond to customer complaints and inquiries via...
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Customer Service Representative
vor 1 Woche
Mülheim, Nordrhein-Westfalen, Deutschland Bankpower GmbH VollzeitJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Bankpower GmbH. As a key member of our customer service team, you will be responsible for handling customer complaints and inquiries in a professional and timely manner.Key Responsibilities:Respond to customer complaints and inquiries via...
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Customer Service Representative
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly motivated and customer-focused Call Center Agent to join our team at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through inbound calls, emails, and other communication channels.Key Responsibilities:Respond to customer inquiries and...
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Customer Service Representative
vor 1 Woche
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused Call Center Agent to join our team at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative
vor 1 Woche
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused Call Center Agent to join our team at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through inbound calls, emails, and other communication channels.Key Responsibilities:Respond to customer...
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Customer Service Representative
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through inbound calls, emails, and other communication channels.Key Responsibilities:Respond to customer...
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Volkswagen Customer Service Assistant
vor 1 Monat
Mülheim, Nordrhein-Westfalen, Deutschland Gottfried Schultz VollzeitPosition Overview:We are seeking a dedicated individual to join our team as a Volkswagen Service Assistant. This role is essential in providing exceptional customer service and ensuring smooth operations within our service department.Key Responsibilities:Provide support in customer service interactions.Manage appointment scheduling for service...
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Experience Designer Customer Interaction
vor 4 Wochen
45481 Mülheim an der Ruhr, Deutschland ALDI SÜD Vollzeit**Deine Aufgaben** **Wofür du dein Bestes gibst.** - Einführung neuer oder optimierter Services zu unseren digitalen Produkten im Zuge der Entwicklung von End-to-End-Erlebnissen über alle relevanten Touchpoints und Geräte hinweg - Enge Zusammenarbeit mit Service-Designern, um ein Verständnis für das grundsätzliche Service-Design zu entwickeln und...
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IT Solution Architect Integration Architecture
vor 3 Monaten
Mülheim (Ruhr), Deutschland ALDI SÜD IT VollzeitJob-ID: 448030 Infotext ALDI SÜD ist mit über 7.000 Filialen in 11 Ländern einer der größten Lebensmitteleinzelhändler weltweit. Unsere Mission ist es, unsere Kund:innen mit qualitativ hochwertigen Lebensmitteln zu den bestmöglichen Preisen zu versorgen. Dabei folgen wir unserem einzigartigen Konzept aus Einfachheit, Verantwortung und...
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Team Leader in Dialogue Marketing
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly skilled Team Leader to join our Dialogue Marketing team at CHO-TIME GmbH. As a Team Leader, you will be responsible for leading and supporting a team of customer advisors, assisting project management in achieving quantitative and qualitative goals, and preparing reports and evaluations for management.Key...
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Team Leader in Dialogue Marketing
vor 2 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly skilled Team Leader to join our Dialogue Marketing team at CHO-TIME GmbH. As a Team Leader, you will be responsible for leading and supporting a team of customer advisors, assisting project management in achieving quantitative and qualitative goals, and preparing reports and evaluations for management.Key...
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Automobile Sales Representative
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland Gottfried Schultz VollzeitJob Summary:We are seeking a highly motivated and experienced Automobile Sales Representative to join our team at Gottfried Schultz. As a New Car Sales Specialist, you will be responsible for representing the SEAT brand and guiding customers through the entire sales process.Key Responsibilities:Develop and maintain strong relationships with customers to...
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Team Leader in Dialogue Marketing
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly skilled Team Leader to join our Dialogue Marketing team at CHO-TIME GmbH. As a Team Leader, you will be responsible for leading and supporting a team of customer advisors, assisting project management in achieving quantitative and qualitative goals, and preparing reports and evaluations for management.Key...
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Team Leader in Dialogue Marketing
vor 2 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH VollzeitJob Summary:We are seeking a highly skilled Team Leader to join our Dialogue Marketing team at CHO-TIME GmbH. As a Team Leader, you will be responsible for leading and supporting a team of customer advisors, assisting project management in achieving quantitative and qualitative goals, and preparing reports and evaluations for management.Key...
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Field Service Specialist
vor 3 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland Renovus VollzeitJob SummaryWe are seeking a highly skilled Field Service Specialist to join our team at Renovus. As a Field Service Specialist, you will be responsible for ensuring the smooth operation of our recycling installations and providing exceptional customer service.Key ResponsibilitiesInstallation and Maintenance: Install, deliver, and maintain our recycling...
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Field Service Technician
vor 2 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland Renovus VollzeitAbout the RoleWe are seeking a highly skilled Field Service Technician to join our team at Renovus, a leading provider of innovative recycling solutions. As a key member of our technical team, you will play a critical role in ensuring the smooth operation of our installations and providing exceptional customer service.Key ResponsibilitiesCustomer Visits:...
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Field Service Technician
vor 2 Wochen
Mülheim, Nordrhein-Westfalen, Deutschland Renovus VollzeitAbout the RoleWe are seeking a highly skilled Field Service Technician to join our team at Renovus, a leading provider of innovative recycling solutions. As a key member of our technical team, you will play a critical role in ensuring the smooth operation of our installations and providing exceptional customer service.Key ResponsibilitiesCustomer Visits:...
Customer Interaction
vor 4 Monaten
Your Job
What this role looks like.
Designing services to deliver exciting new initiatives in support of our global Customer Interaction strategy as well as optimising existing services for a specific product line (e.g. e-commerce, marketing or customer service) Designing world-class services that blend digital, physical and human interactions across multiple touch points, smartly bringing together user needs, business goals and technical realities Identifying relevant stakeholders and ensuring that requirements are captured, aligned and incorporated into the overall vision of our services, in collaboration with our ALDI countries Working with Business and Experience Designers who are responsible for customer experience/ customer journeys, business rules, stage design and branding guidelines Prototyping and piloting new services and experiences with customers and business users Working with product teams to determine the right solutions for realising the service vision as well as identifying process, equipment and automation requirements Providing input to the Business Designers to prepare a full rollout of new services across the globe
Your Profile
What you bring with you.
Ability to envision the overall service and coordinate with multiple teams to ensure complete delivery of the initiative Understanding and knowledge of Service Design concepts and experience working in a Service Design team/role Experience working in projects or departments related to digital topics would be advantageous Experience developing customer journeys and service blueprints Workshop facilitation skills and excellent presentation skills Ability to manage several projects at once and thrive in a fast-paced environment Proactive, able to work collaboratively and deal with ambiguity Team player with experience working in agile team environmentsDesirable extras.
Ability to use problem-solving skills as an integral part of driving projects forward (you’ll rely on them daily) Willingness to take ownership of tasks and welcome feedback to continually improve results Robust communication skills, with the capacity to express ideas effectively and foster collaboration among team members Solid grasp of design principles and a keen affinity for technology
Your Benefits
What you will get in return.
Partial mobile working within Germany, incl. hardware budget Intercultural working environment in diverse teams Attractive remuneration as well as vacation and Christmas bonus Future-oriented training and development Modular onboarding and buddy Additional satellite offices (e.g. in Düsseldorf)
Your Tech Stack
What you will work with.
Miro Figma Word, PowerPoint, Excel Jira Confluence Ready to shape the change?
Apply now in a few moments - without a cover letter
