Commercial Coordinator

Do you know the airport as a passenger?

How about working there?

The Société de l'Aéroport de Luxembourg (lux-Airport) is the aerodrome operator responsible for the operation of the airport infrastructure. Our platform provides, among other things, direct flight services to more than 100 destinations via 16 airlines.

We have more than 350 employees, with different backgrounds and 19 nationalities.

Together we work daily to ensure the efficient operation of the airport and to provide a quality service to our passengers.

Thanks to everyone's commitment, we live up to our motto of being the best-in-class airport. Our reputation is also reflected in a few key figures: by the end of 2022, for example, we reached 4.05 million passengers and 975,000 tonnes of cargo.

To continue to respect our commitments and develop other projects, we are currently recruiting: a Commercial Coordinator for the Commercial Department.

The objective of this recruitment is to reinforce the existing team within the Commercial department.

You will report to the Head Of Retail & Business Development.

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Your daily tasks

• Managing and developing the activity of commercial partners (shops, restaurants, advertising agencies, etc.) in order to increase sales
• Following up on contracts and ensuring compliance with the specifications
• Monitoring the quality of commercial services within the Terminal, including the implementation of action plans and areas of joint improvement with partners, with a view to improving results
• Being the operational point of contact for the commercial partners

Your other missions

• Analyzing business indicators and performance in order to initiate, develop and implement action plans for business development
• Implementing a business reporting system, developing and monitoring new KPIs in order to better understand customer needs
• Conceptualizing, planing, launching and transforming new business activities based on identified opportunities while respecting the company's strategy
• Developing and deploying customer surveys to analyze and propose action plans
• Supporting management in establishing the department's budget and participating in the deployment of the budget process
• Participating in the integration of new employees

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Studies / training :

Bachelor's degree or equivalent experience

Experience :

2-3 years' proven experience in the commercial/retail sector

Skills and knowledge required:

IT Tools:

Mandatory:

Microsoft Office suite

Languages:

Mandatory:

• English: fluent spoken and written
• French : fluent spoken and written

Nice-to-have:

• German: the knowledge of this language would be an asset

Specific knowledge linked to the job:

• Excellent organizational skills;
• Ability to manage several projects at the same time;
• Analytical skills;
• Customer and results-oriented attitude;
• Good interpersonal skills and ability to work as part of a team.

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• A full-time contract, with an attractive salary, based on your profile and experience, including fringe benefits;
• A chance to work for an internationally-known and fast-growing Luxembourgish company;
• A professional opportunity in the field of aviation, a high-tech sector;
• A pleasant, dynamic and motivating work environment, allowing you to flourish in your career.

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NB: the whole application process is managed by Skeeled. Thank you in advance for your understanding.