People Systems Support Specialist
vor 2 Wochen
The Role
We’re looking for you to join our HelloFresh People Team asa People Systems Support Specialist (Workday) in our Berlin Global Headquarters.
In this versatile role, you will be responsible for the successful operation of our People systems and tools, specifically Workday HCM and Workday Absence Management. You’ll be focused on resolving first line People Systems queries and requests from the People function and wider business, as well as systems enhancements, continuous improvements and functionality changes that will drive efficiencies throughout our People Function. You’ll bring your Workday functional capabilities to enable our People Function to be more effective each day. You’ll use your expert consulting skills to work with stakeholders at all levels - inside and outside the People function - finding creative solutions to enhance the employee experience for everyone at HelloFresh.
Above all, we’re looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do
Resolve first line Workday queries and requests from the People Function and wider HelloFresh business Provide production support and work on troubleshooting and resolving critical issues Maintain data integrity in system by identifying data error trends and performing system audits Be a subject matter expert for all functional topics regarding Workday HCM and Workday Absence Management Proactively identify the enhancements, improvements and new functionalities that will drive efficiency and effectiveness in our People Function Design, build, test and deploy end-to-end Workday solutions to improve the People Function at HelloFresh Consult with stakeholders at all levels to ensure Workday is built with HR customers and en-users in mind Take a leading role in defining our data quality strategy and approach to maximising Workday’s reporting and analytics capabilities Optimize and maintain the security model in Workday and ensure it’s aligned to the People function and business end users’ needs Develop and maintain user support materials (‘how to’ documents, videos) and deliver training to colleagues across functions
What you’ll bring
At least 2 years of hands-on experience in designing, building, testing and deploying Workday HCM functional solutions in a broad range of areas within Workday HCM and Absence Management Experience of providing post-production support for Workday in an organization which is already live on the system An in-depth understanding of the HR function - having knowledge around HR processes, structures, roles and responsibilities A deep knowledge in Workday Staffing, Worker Data, Organisations, Compensation, Business Processes, Security, Reporting & Analytics, with the ability to be ‘hands-on’ in building these functionalities Extensive experience in Workday data conversion and EIBs Strong proficiency in Microsoft Excel / Google Sheets, being comfortable with complex formulae and managing large volumes of data Strong written and verbal communication, with the ability to convey complex technical ideas in an easy to understand way Ability to work independently in a fast-paced environment Bachelor's Degree with excellent grades in Business Administration, Computer Science, HR Management or related field Experience in SCRUM would be an advantage Fluency in English-
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