Aktuelle Jobs im Zusammenhang mit Hotel Reservation Coordinator - Frankfurt - Kuoni Tumlare
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Group Reservation Agent
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Frankfurt am Main, Hessen, Deutschland Foremost Hospitality VollzeitAbout the RoleWe are seeking a highly skilled and motivated Group Reservation Agent to join our team at Foremost Hospitality. As a Group Reservation Agent, you will be responsible for preparing offers and contracts for individual and group reservations, as well as accepting, processing, and handling individual reservations and group bookings.Key...
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Group Reservation Agent
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Group Reservation Agent
vor 23 Stunden
Frankfurt am Main, Hessen, Deutschland Foremost Hospitality VollzeitAbout the RoleWe are seeking a highly skilled and motivated Group Reservation Agent to join our team at Foremost Hospitality. As a Group Reservation Agent, you will be responsible for preparing offers and contracts for individual and group reservations, as well as accepting, processing, and handling individual reservations and group bookings.Key...
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Reservation Coordinator
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Frankfurt am Main, Hessen, Deutschland Hampton by Hilton Frankfurt City Centre Messe VollzeitPosition Title: Guest Service AssociateThe Hampton by Hilton Frankfurt City Centre Messe presents a sophisticated urban lodging experience tailored for both corporate visitors and leisure guests. Our amenities encompass a dedicated workspace, meeting facilities, a fitness area, and a bar/lounge for relaxation.Key Responsibilities:Manage group reservations...
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Reservation Coordinator
vor 1 Monat
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Group Reservation Agent
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Frankfurt am Main, Hessen, Deutschland Foremost Hospitality VollzeitAbout the RoleWe are seeking a highly skilled and experienced Group Reservation Agent to join our team at Foremost Hospitality. As a Group Reservation Agent, you will be responsible for preparing and processing group reservations, as well as communicating with clients to ensure a seamless experience.Key ResponsibilitiesPrepare and process group reservations,...
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Group Reservation Agent
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Foremost Hospitality VollzeitAbout the RoleWe are seeking a highly skilled and experienced Group Reservation Agent to join our team at Foremost Hospitality. As a Group Reservation Agent, you will be responsible for preparing and processing group reservations, as well as communicating with clients to ensure a seamless experience.Key ResponsibilitiesPrepare and process group reservations,...
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Coordinator Property Management
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Frankfurt am Main, Deutschland Foremost Hospitality Management GmbH VollzeitCoordinator Property Management (w/m/d) Hotels Ihr neuer Arbeitsplatz Die Foremost Hospitality Gruppe hat sich auf die Entwicklung und das Management von Markenhotels spezialisiert. Mit unserem Headoffice in Berlin betreiben wir derzeit 8 Hotels in Deutschland unter Lizenz der Hilton Hotels Worldwide. Als Coordinator Property Management (m/w/d) organisieren...
Hotel Reservation Coordinator
vor 4 Monaten
About Kuoni Tumlare
At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.
Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.
We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.
About the Business
Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.
About the Role
As Hotel Reservation Coordinator, you ensure the successful booking/placing of groups in contracted and non-contracted hotels in your area of responsibility. You leverage your in-depth destination knowledge and strong supplier network to successfully place your bookings.
Thanks to your expertise, you contribute to Hotel Reservation’s efficiency and help improving the overall service quality and profitability of the company.
Key Responsibilities
- Focus on/ resolve complex cases where a good supplier relationship is required, such as: pre-bookings, last-minute bookings, bookings without allotment, long-term bookings without valid contract, resolving of kick-outs and book-outs, avoiding of supplier cancellation charges, etc.
- Maximization of profit both by negotiation at initial booking stage and by renegotiation to optimize profit closer to arrival.
- Reduce over-budget.
- Identify bottlenecks/capacity constraints early and initiate corrective actions together with the Reservation team.
- Support steering of volume into preferred hotels to increase allotment usage and grow volume.
- Ensure fair rates are applied during quotation phase and escalate if needed.
- Keep contact to key suppliers in close cooperation with procurement managers.
- Identify non-Reservation tasks and align with Operations to hand over such tasks.
To Succeed in the Role, You Should Have:
- Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
- Take ownership of own area of responsibility.
- Highly detail orientated, able to keep deadlines and work under pressure.
- Work independently with positive can-do attitude.
- Flexible and solution driven, adaptable in uncertain conditions.
- Data-driven.
- Revenue focused and driven to achieve targets.
We Are Looking for a Person With:
- Experience in an international hotel reservation role.
- Strong negotiation skills.
- Fluency in German and English.
- Knowledge of source markets (Asian, European or American) of advantage.
What We Offer:
- Interesting and variable full time office job (hybrid working possibility).
- Fun and supportive international team across countries.
- Diverse & Inclusive culture.
- Dedicated Employee Engagement Activities.
- Learning and training opportunities for growth.
