Senior UX Researcher

Sound made by Sennheiser - For more than 75 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage.

For us, the audio industry is one of the most exciting to work in. In our global family business, you can expect not only a unique team where we trust, value and support each other, but also the opportunity to make your own significant contribution to our collective progress.

Sounds good? To firmly establish our customer-centric working culture on methodologically solid ground, we are seeking an experienced

Senior UX Researcher (m/f/d)

Your tasks 

You will support our product teams in systematically and validly uncovering customer needs, integrating the insights gained into the development process, and ensuring emerging solutions are aligned with customer benefits In close collaboration with Customer Insights & Market Strategy, you will identify needs for complex and cross-functional UX issues, steer research activities to address them, and enable data-driven strategic decisions and forecasts You will contribute to building structures and processes for efficient and scalable UX Research within the organization. This includes establishing and maintaining a Research Repository, connecting existing data sources in the company, moderating the UX Research Community, and developing a pool of participants and associated processes Playing a crucial role in democratizing UX Research within the organization, you will develop guides and templates, and provide training in UX fundamentals, mindset, and methods to empower project teams to execute operational user research

Your profile 

You have a degree in Social Sciences, Psychology, User Experience, Service Design, or similar fields with a focus on data collection and analysis. Additional qualifications in User Experience Research or Research Operations are a plus Your several years of professional experience in independently applying qualitative and quantitative methods in UX Research encompass not only classical UX Research but also addressing complex questions through statistical analysis or data triangulation Throughout your career, you have ideally encountered a broad range of user contexts (e.g., B2B, B2C, Hardware, Software) and worked in agile development teams You understand the key metrics your colleagues need for decision-making and know how to present and communicate insights in a way that seamlessly integrates them into the product development process (e.g., Customer Journeys, Personas, JTBD) You are a curious and empathetic individual, passionate about UX Research, capable of inspiring others with your enthusiasm, and adept at easily conveying complex methods You can independently conduct User Research in both English and German

Your benefits

Environment : A varied work environment awaits you in our international family business. Work-life balance : With us you have flexible working hours and the possibility of mobile working (up to 100%) Contract benefits : An attractive collective agreement offers you vacation and Christmas bonuses, a 35-hour week, and a company pension plan Childcare : In our company day care center "Ohrwürmchen" your offspring is in good hands while you are working. Extras : Staff purchase, subsidized healthy food in the canteen or job bike leasing are just some of the many great benefits we have in store for you

Concert, lecture, music streaming, film, meeting, sound recording in the studio - the audio world is colorful and diverse. And so are we at Sennheiser We therefore welcome all applications - regardless of gender, nationality, orientation, ethnic and social origin, religion, disability and age. 

Do you want to join the team?

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