Medical Engineer

Are you looking for more than just a job, for something truly meaningful and rewarding? Then Sysmex Europe SE is the place for you. As the regional headquarters for the EMEA (Europe, Middle East and Africa) region, our company is dedicated to providing essential products that help people worldwide on their healthcare journey. If this opportunity appeals to you, come and join us in the position of

Medical Engineer (f/m/x) as Technical Specialist for Automation in Medical Laboratories

Your responsibilities

Handle service requests in the EMEA region (Europe, Middle East, Africa) as second level supportAnalyse and solve technical problems, also on customer's siteConduct technical training courses for the technical support staff in EMEA Provide customer support for the application of instrument-specific softwareTake care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliersPrepare and revise technical documentationDevelopment and establishment of new procedures for standardizing device settings in the field

Your profile

Degree in medical technology or comparable educationYou bring 1-2 years experience in technical support as well as with conceptualizing and conducting training coursesYou have profound expertise in electrical and medical engineering as well as IT basicsYou have a confident and professional appearance as well as strong customer orientation and the ability to motivate You have independent working skills, communication skills and you are open minded You bring profound English skills written and verbal 

Our benefits 

We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex. Culture & cooperation
An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environmentwith a broad learning and development landscape in our EMEA Campus, after-work events for internal networkingWork-life balance
Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leaveAdditional benefits
Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteenHealth & wellbeing
In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health managementMobility
Subsidy for the public transport “Deutschlandticket”, free parking, bike leasing via JobRadSocial Responsibility
Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources

Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.

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