Contract Manager

The Contract Manager (m|f|d) is the primary point of contact for all queries concerning contract management within the Instrument Service department. You oversee the coordination and clarification of contract content across the organization.

• You are responsible for designing and implementing a comprehensive framework of contracts and service packages in coordination with the marketing department and customers.
• Consequently, you work closely with relevant departments and customers to design and finalize service contracts.
• You consult with customers and our sales team to meet customer requirements.
• Furthermore, you ensure close customer-oriented collaborations (especially with key accounts) to foster strong relationships and adapt service contracts to specific needs.
• You review service terms and conditions, and identify potential risks with our legal team.

• You have a degree in engineering, business administration, or a comparable specialization. Alternatively, you have completed training as a technician and have several years of professional experience in the service business.
• Professional experience in management of service product portfolios or service engineering are a plus for this position.
• You are conceptually strong and communicate your proposed solutions convincingly.
• You have a high service awareness and act analytically.
• You will impress us with your strong communication skills in German and English and appreciate working in intercultural teams.

What we offer

• Flexible work: Enable time management on your terms
• Diversity: International teams and cross-border intercultural communication
• Room for creativity: It’s the cleverest solution that we always strive for
• Health & corporate benefits: We offer a wide range of corporate benefits and health provision
• Miltenyi University: A clever mind never stops learning, take advantage of our inhouse Training Academy

Contact us
If you possess the skills and qualifications for this position, please use the link to submit your application details, including a cover letter, curriculum vitae, references, and certificates. Additionally, provide an indication of your availability to start and your expected salary, along with the reasons for your application.