Revenue Operations Manager
vor 1 Monat
Your tasks
Region Düsseldorf – Meerbusch
We are a leading online retailer in the office furniture sector, passionate about providing high quality products for businesses of all sizes. We are looking for a dynamic and dedicated Revenue Operations Manager (m/f/d) to join our team and make a significant contribution to our growth.
Overview of the role
As a Revenue Operations Manager, you will play a pivotal role in driving revenue growth and efficiency across our sales, marketing, and customer service functions. You will leverage your expertise in data analysis, technology, and commercial operations to optimize our processes, ensuring we not only meet but exceed our business goals.
Key Responsibilities
- Set Up RevOps Tools and Processes: You will be responsible for building out the Revenue Operations department from the ground up, creating one of the pillars for our future business success.
- Data Analysis & Reporting: Utilize your strong analytical skills to create, manage, and interpret reports on e.g. sales performance, pipeline health, and revenue growth using Power BI.
- CRM Management: Administer and optimize our CRM tools to ensure seamless sales, marketing, and customer service operations. You manage the optimization of our current CRM tool and the possible transition to a new tool.
- KPI Dashboards: Develop and maintain targeted KPI dashboards for the marketing, sales, and customer service teams, providing actionable insights to identify areas for development and best practices, enabling them to improve daily.
- Operational Strategy: Collaborate with cross-functional teams to design and implement strategies that drive revenue growth, streamline processes, and improve overall operational efficiency.
- AI & LLM Expertise (Ideally): Leverage AI tools, including LLMs, to enhance decision-making processes, predict sales trends, and uncover new growth opportunities.
- Commercial Insight: Apply your operational commercial background to support strategic decisions that improve sales performance, customer experience, and revenue generation.
- Team Collaboration: Work closely with the marketing, sales, and customer service teams to foster a culture of continuous improvement, using data-driven insights to guide and inspire daily progress.
Qualifications
- Experience: 3+ years of experience in Revenue Operations, Sales Operations, or a similar role within an online retail environment.
- Technical Skills: Strong proficiency in Power BI, HubSpot, and ideally MS Dynamics. Advanced data analysis skills and experience with AI tools/LLMs and other enabling technologies are highly preferred.
- Languages: Fluent in either German or English, both written and spoken. Good basics in the other language necessary.
- Analytical Mindset: Proven ability to analyze complex data sets, derive actionable insights, and communicate them effectively to various stakeholders.
- Commercial Acumen: Solid operational commercial background with a deep understanding of how to drive revenue and efficiency in a B2B online retail context.
- Dynamic & Impactful: We are looking for a strong communicative team player, who can shape and manage this transition together with the team.
Inwerk is an innovation leader for office furniture in e-commerce with a direct-to-customer (D2C) approach.
As a brand, manufacturer and supplier, we stand for high-quality, design-oriented and attractively priced office furniture for modern office furnishing solutions. We provide the answers to changing office environments.
As a company with a strong team and New Work orientation, state-of-the-art digital equipment and an appreciative corporate culture, we have received several awards from kununu and Focus Business as a top employer.
Not least because of our more than 20-year success story, we are ideally positioned for the future with our current investments and offer you a secure job with interesting and diverse development opportunities thanks to our ambitious growth plans.
Become part of a company that plays a key role in shaping the office furniture worlds of tomorrow and improve the everyday working lives of many people as well as your own.
- Attractive and competitive salary package
- Fascinating company buildings with modern office landscapes and top digital equipment
- Benefit from employee discounts on stylish and ergonomic office furniture - so that everything fits remotely too
- Take advantage of our extensive range of employee benefits in the areas of health and mobility (egym, job bike, e-shop, D-Ticket)
- Our own staff kitchen for preparing your lunch
- Drinks such as barista coffee and healthy snacks are of course available to you free of charge
- Free parking spaces for our team available directly at the locations
Inwerk is a brand, manufacturer and supplier of award-winning office furniture for state-of-the-art office interiors and furnishing solutions. For over 20 years we have been growing well above the industry average and we want to continue our growth story by further expanding in the DACH market as well as entering new international markets, Our ambition is to revolutionize the way office planning and furnishing is carried out with a digital first model.
With more than 100 motivated employees at two attractive locations, we achieve an annual turnover of more than 50 Mio EUR.
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