Senior Specialist IT Infrastructure

vor 6 Monaten


Aachen, Deutschland PharmaLex Vollzeit

Your Job

Managing IT systems, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, etc. Administration and development of the SAN infrastructure Ensuring streamlined operation of the PharmaLex IT systems Review, categorization and prioritization of IT tickets from Cencora PharmaLex staff Coordination and tracking of ticket resolution IT asset management, including maintenance of component inventory and related documentation Close collaboration with Team Leader IT and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization Contributions to the design of IT operations and service functions and processes Administration of connections to customer systems Backup administrator role - Configuring, managing and monitoring of backup solutions, keeping track of backup job results, reporting of backup issues Keeping track of Business Continuity and Disaster Recovery Standardization, management and expansion of the software tool portfolio Management and optimization of licenses Lifecycle management for hardware and software Performing trainings on IT-related SOPs and WIs Ensuring compliance with IT security requirements Contributions to the maintenance of the company’s Quality Management System


Your Profile

IT Skills and Experience

At least 10 years relevant work experience, at least partly in a small-and-medium-enterprise environment Fluent in German and English Technical hands-on Know How in PLx key technologies Microsoft Windows Server, Linux Server Microsoft Windows Active Directory, Entra ID Network - Routing - Firewall IT Security Server virtualization - VMWare Practical knowledge of IT service processes (ITIL) Overview of current IT infrastructure issues and solutions Experience in the cooperation with IT service providers Soft Skills Strong interpersonal, written, and oral communication skills Good understanding of the organization’s goals and objectives Ability to organize operational procedures and manage multiple critical issues, i.e. ability to prioritize and execute tasks and make sound decisions Proven analytical and problem-solving abilities Strong customer service orientation Flexibility and adaptability Persistence during the processing of tasks Quality and security awareness Empathy / social skills Experience working in a team-oriented, collaborative environment

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