Data Center Technician Manager
vor 6 Monaten
Overview
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
#COICareers
Qualifications
Required Qualifications
High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology or related experience working with technical teams. Experience directing, supervising, or managing others.Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.While not required, we also look for the following Preferred Qualifications:
Associate degree in Computer Science or related field and/or equivalent work experience. Experience supporting IT equipment or related technology. Experience working in a production, mission-critical 24x7x365 data center environment. Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt). Experience leading diverse, technical, or IT workforce of up to ten employees.
Responsibilities
Responsibilities
Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture. Accountable for overall data center service compliance and quality. Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies. Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes. Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed. Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams. Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines. Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes. Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees. Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use). Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents. Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities. Embody our and . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect-
Data Center Technician
vor 4 Monaten
Frankfurt am Main, Deutschland Vantage Data Centers VollzeitAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland Digital Realty Vollzeit**Your Role** As a **Data Center Technician **working on one of our Data Center Sites based in **Frankfurt (Fechenheim, Sossenheim, Osthafen 1 und 2, Hättersheim)**, you will provide engineering support for monitoring, planned servicing and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland Digital Realty Vollzeit**Your Role** As a **Data Center Technician **working on one of our Data Center Site based in **Hattersheim**, you will provide engineering support for monitoring, planned servicing and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage routine plant inspections, act as a first-line response...
-
Data Center Technician
vor 7 Monaten
Frankfurt am Main, Deutschland Microsoft VollzeitAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...
-
Data Center Technician
vor 7 Monaten
Frankfurt am Main, Deutschland Microsoft VollzeitAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...
-
Data Center Technician
vor 2 Monaten
Frankfurt am Main, Deutschland Microsoft VollzeitAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...
-
Data Center Technician
vor 7 Monaten
Frankfurt am Main, Deutschland Microsoft VollzeitAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...
-
Data Center Technician
vor 7 Monaten
Frankfurt, Deutschland Microsoft VollzeitOverview As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...
-
Data Center Technician
vor 4 Monaten
Frankfurt am Main, Deutschland Vantage Data Centers VollzeitÀ PROPOS DE VANTAGE DATA CENTERS Vantage s’engage à être un lieu de travail d’inclusion, d’équité, de respect et d’acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d’apprendre des expériences de chacun. Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands...
-
Data Center Operations Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Microsoft VollzeitCompany Overview">Microsoft is a world-class cloud provider, empowering every person and organization on the planet to achieve more. As a leader in data center operations, we strive for innovation, sustainability, and excellence.">About the Role">We are seeking an experienced Data Center Operations Manager to lead our team of technicians in delivering...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland CrowdStrike Vollzeit#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...
-
Senior Data Center Technician
vor 7 Monaten
Frankfurt am Main, Deutschland Microsoft VollzeitAs a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will...
-
Senior Data Center Technician
vor 2 Wochen
Frankfurt am Main, Deutschland Microsoft VollzeitAs a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland Rangam Infotech Pvt Ltd VollzeitDescrription: **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience with operating systems and networking protocols. - Experience with computer hardware and server hardware or troubleshooting/diagnosing. - Ability to travel up to 20% of the time. **Preferred qualifications**: - Experience with Linux operating...
-
Data Center Development Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Vantage Data Centers VollzeitAbout Vantage Data CentersVantage Data Centers is a leading provider of data center solutions, committed to delivering innovative and sustainable infrastructure for the world's most demanding hyperscalers, cloud providers, and enterprises.We're looking for a skilled Senior Development Manager to drive the development of our data center campuses, from initial...
-
Data Center Technician
vor 7 Monaten
Frankfurt am Main, Deutschland Digital Realty Vollzeit**Your Role** As a **Data Center Technician **working on one of our Data Center Site based in **Sossenheim**, you will provide engineering support for monitoring, planned servicing and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage routine plant inspections, act as a first-line response and...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland Digital Realty Vollzeit**Your Role** As a **Data Center Technician **working on one of our Data Center Sites based in Düsseldorf, you will provide engineering support for monitoring, planned servicing and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage routine plant inspections, act as a first-line response and...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland Digital Realty Vollzeit**Your Role** As a **Data Center Technician (f/m/d) **working on one of our Data Center Site based in **Sossenheim**, you will provide engineering support for monitoring, planned servicing and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage routine plant inspections, act as a first-line...
-
IT Specialist
vor 6 Monaten
Frankfurt, Deutschland A100 ROW GmbH VollzeitAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...
-
Data Center Technician
vor 6 Monaten
Frankfurt am Main, Deutschland A100 ROW GmbH VollzeitHigh school or equivalent diploma - Experience with computer hardware troubleshooting and repair - Experience in networking AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the...
