Client Principal

As a Client Principal, you will play a pivotal role in our organisation, serving as the key account manager for major customers. You will be the main contact point, responsible for nurturing customer relationships, understanding business needs, and ensuring the delivery (time & budget) to grow the business and footprint.

• Develop and maintain strong, long-lasting customer relationships, acting as the primary consulting contact point and advocate.
• Understand customer needs and business drivers, and work closely with customers to tailor MobiLab’s offerings to meet customer goals.
• Lead the strategic account planning process (end-to-end), ensuring that all customer needs, deliverables, and expectations are clearly understood and met with long-term accountability. 
• Manage the sales pipeline related to partner-driven opportunities, ensuring timely follow-ups and closure.
• Drive the profitability of your accounts, being fully accountable for the profit and loss (P&L) management for your customers.
• Track and report sales performance & KPIs and provide regular reports to the Managing Directors.
• Collaborate with various MobiLab team members to ensure alignment and coordination of efforts to maximise our technology partner engagement and drive sales.
• Stay up-to-date with industry trends, technology partner programs, and market dynamics to identify potential areas of improvement and growth opportunities.

At heart, you are a passionate team player who respects the opinions of his colleagues, as well as:

• Demonstrated success in driving sales growth through effective partnership management.
• Proven experience in account management, particularly in managing major accounts with full P&L responsibility.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels of an organization (especially the Management Level).
• Proactive and self-motivated person capable of working independently and as part of a team.
• Open to travel to partners, customers and meetings.
• Fluent in English and German.

At MobiLab you have the possibility to bring your creative mindset to production and pave the way for our customers to become a cloud-native company. You can enjoy a lot of freedom which allows you to codify the company culture and have a lasting ink at MobiLab. Our team is energetic, dynamic and international and we are glued together through the purpose of bringing our customers forward. Our open and respectful company culture will make you feel at home and allows you to grow and expand your knowledge. Our new office in the heart of the harbor district in Cologne offers a creative and inspiring working environment. To make you feel completely supported we offer some perks besides exciting projects. Besides the job ticket for your region and the participation in a yearly conference of your choice, we have further employee benefits like a company pension scheme as well as support of child care expenses. Enjoy regular company events such as beer & wine evenings, as well as company BBQs to connect with your peers.

If you’re passionate about growing and learning from the complexities of Cloud Integration by searching for Engineering Perfection then become part of our MobiLab Team.